Contracts Manager - Primary Care

NHS National Services Scotland; Stirling; On-site; GBP 35,000 - 45,000; Full time

Job summary

NHS National Services Scotland is seeking a motivated Contract Manager for its Primary Care Contract team. This permanent role involves overseeing contracts and liaising with various stakeholders to ensure patient-centered service delivery. Candidates should possess strong organisational skills and be adaptable in a dynamic environment. Join a dedicated team in making a meaningful impact in healthcare services.

Qualifications

• Experience in contract management, corporate governance, or procurement is preferred.
• Knowledge of Primary Care services is an advantage.
• Ability to travel throughout the area of service delivery is essential.

Responsibilities

• Oversee and monitor contractual arrangements across services.
• Manage contractor and patient enquiries via telephone and email.
• Maintain relationships with Clinical Leads and external agencies.

Skills

Organisational skills

Communication

Problem Solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

A permanent vacancy has arisen for an experienced and motivated candidate to join Forth Valley’s Primary Care Contract team as Contract Manager. The team’s portfolio covers independent contractors in General Practice, Community Pharmacy, Optometry and Dentistry.

The post holder will be responsible for overseeing and monitoring contractual arrangements across the services and plays a vital role in supporting independent contractors in providing effective and patient centred delivery of services linking with Clinical Leads. Maintaining effective relationships are key with priorities such as contractor listing processes, new contract arrangements such as Pharmacy opening arrangements, sustainability and responding to patient enquiries. This is a great opportunity for a person who possesses excellent organisation skills and the ability to prioritise their own workload, along with ensuring oversight of a team and the associated tasks. Primary Care Services in NHS Forth Valley is a busy and interesting area in which there are many opportunities to learn and develop.

Responsibilities will be dealing with contractor and patient enquiries via telephone and or e-mail, liaising with other work colleagues including the Central Legal Office, other colleagues in other Agencies e.g. Scottish Government and members of the public.

Experience of contract management, corporate governance or procurement would be an advantage combined with sound organisational skills. Knowledge of Primary Care services is preferred but not essential for this post. You will have comprehensive knowledge of Microsoft Word/Excel/E-mail/ Intranet/maintaining filing systems. Ability and willingness to travel throughout the area of service delivery is essential for this post although significant use of Microsoft Teams for meetings is anticipated.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

For informal enquiries please contact Louise McCallum, Interim Primary Care Senior Services Manager. Tel: [phone].

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.