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Contracts Manager

MAN COMMERCIAL PROTECTION LIMITED

Cambridge

On-site

GBP 45,000

Full time

3 days ago

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Job summary

An exciting opportunity awaits a dynamic Security Contract Manager at a leading security firm. This role involves managing high-profile contracts and ensuring top-notch client service. The ideal candidate will excel in team management, recruitment, and communication, driving operational excellence across the portfolio. With a competitive salary and benefits, including a company car and holiday entitlements, this position is perfect for an experienced professional looking to make a significant impact in the security industry. Join a rapidly expanding company and help shape the future of security services.

Benefits

Company Car

Laptop

Mobile Phone

20 Days Holiday

Pension

IPSA Membership

Access to Discount Schemes

Qualifications

Proven record in managing contracts and client relationships.
Experience in recruitment and team development processes.

Responsibilities

Manage contracts and client relationships for high-profile clients.
Oversee team development and operational responsibilities.

Skills

Management of Contracts

Client Relationship Management

Team Management

Recruitment

Risk Assessment

Communication Skills

Education

Experience in Security Industry

Full UK Driving Licence

Tools

Microsoft Office

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Contract Manager - £45,000

An exciting job opportunity for an experienced Security Contract Manager has arisen at Top-20 award-winning MAN Commercial Protection Ltd.

Contract Manager - £45,000

An exciting job opportunity for an experienced Security Contract Manager has arisen at Top-20 award-winning MAN Commercial Protection Ltd.

MAN Commercial Protection are a privately owned, rapidly expanding Security Company who have successfully operated across the UK for the last 32 years. To be an effective member of the MAN Commercial Team you will require experience as a Contract Manager and share the core values that create our success these are:

v To be recognised as the best in customer service

v To value customers and act in their best interest

v To be open, candid and act with integrity

v To fulfil our people's potential

The role of Contract Manager is key to our success and requires a dynamic and confident Security Industry professional who has a proven record of managing contracts, working closely with both employees and clients.

The ideal candidate will have a flexible approach to this role and be able to effectively manage, be decisive and always ensure they are acting in the best interests of the company. The ideal candidate will understand the responsibility and accountability that comes with this position.

The Contracts Manager will report directly to the CEO and will be responsible for the day-to-day running of an established portfolio of contracts within Cambridgeshire and the East of England.

Role Responsibility:

Managing Contracts and Client Relationships - managing a range of our high-profile and blue-chip clients, supporting their day-to-day security requirements. Comply with service level agreements and key performance indicators and implement correct client and company procedures.
Managing People - You will have full operational responsibility of your portfolio, including cover planning and ensuring all sites are manned correctly. You will carry out staff welfare visits/appraisals/ investigations and manage team development and team building.
Recruitment - responsible for recruitment needs on sites, ensuring our teams are operating fully and that we have the right people in the right roles. Recruiting in line with our ACS and BS7858 Standards - completing all necessary paperwork and working closely with our HR and Vetting team.
Mobilisation - Be competent in mobilising newly acquired sites as well as taking over the management and client relationship on those already established.
Risk Assessments/Audits- Ensure that a full site survey and Risk Assessment is completed before Security Services commence and reviewed annually or during site changes. To ensure that site audits are carried out at least once every month on each site, ensuring the results of the audit are retained, and where applicable corrective action implemented.
Assignment Instructions - ensure the contents of Assignment Instructions are agreed and signed off by the Clients before commencing the service. Or evidence of issue.
Ensure Customer complaints, feedback or queries are all handled in an appropriate and timely manner.
Site Equipment/Training - Ensure all Security Officers on site are issued with uniforms and all equipment and training required for their role.
Communication - To ensure regular meetings are held with the clients and ensure regular and transparent communication with CEO and all stakeholders.

The Ideal Candidate

Will be based in the Cambridgeshire, travel is required.
Flexibility to regularly travel to Head Office in Solihull.
Must have a full, clean UK driving licence
Must be an experienced security professional with a full understanding of the security industry, in particular the Manned Guarding sector.
Must have experience of Managing teams, recruiting and performance management processes.
Must have excellent verbal and written English communication skills
Must have a flexible approach to working hours, be a team player and a quick learner as we work in a fast-paced environment!

Package & Benefits

The successful candidate will be issued with a Company Car, Laptop and Mobile phone.
20 days holiday plus all UK Bank Holidays.
IPSA membership which includes access to free finance and counselling support
Access to High Street discount schemes
Pension
Competitive salary - £45,000

If this sounds like the ideal role for you, please apply by sending your CV, we would love to hear from you.

This role is subject to completing 5 years vetting in compliance with BS7858.

IND10

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Security and Investigations

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