Contracts Manager

Adler & Allan; Brize Norton; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Contracts Manager to lead customer contract compliance and management. In this pivotal role, you will be the primary point of contact for clients, ensuring adherence to service level agreements and providing strategic support to internal teams. The ideal candidate will possess strong negotiation and communication skills, with a proven track record in contract management. Join a dynamic team dedicated to environmental sustainability and make a significant impact in the industry while enjoying competitive benefits and opportunities for career progression.

Benefits

Enhanced maternity, paternity and adoption pay and leave

Company pension

Life assurance scheme (x4 salary)

Medicare Cash Plan

Refer a friend scheme

Employee assistance programme

Competitive annual leave plus bank holidays

Training and career progression opportunities

Qualifications

• Experience in managing contracts from inception to completion.
• Strong negotiation and communication skills are essential.

Responsibilities

• Oversee customer contract compliance and management.
• Provide contract leadership and ensure service level agreements are met.
• Support sales team with new customer bids and contract integration.

Skills

Contract Management

Negotiation Skills

Communication Skills

Customer Relationship Management

Education

Degree in Business Administration or related field

Job description

Brize Norton

Permanent, full-time

Competitive Salary Plus Benefits

The Contracts Manager will be the primary Point of Contact and oversee all customer contract compliance for specified Customers contracted to the Brize Norton depot and associated depots within the Adler and Allan Group. This position will also involve overall responsibility for customer portals and attendance of regular meetings with the customers, producing reports and presentations as required.

The Contracts Manager will also work closely with the sales team to support in relation to new customer bids and the subsequent integration of contracts into Operations.

More about the role:

• Day to day management of the Services being provided and primary PoC for the customers.
• Internal representation of the customers
• Provide contract leadership
• Ensure all planned preventative maintenance is as per customer requirements.
• Ensure any reactive / remedial works are completed to a satisfactory standard and timeframe.
• Responsibility for the correct completion of the customers portal.
• Manage performance against the Service Level Agreements.
• Provide reports and presentations to the customers.
• Feedback to customers on problem site, including suggested works to alleviate future issues.
• Support the Operations team and finance department with any customer queries.
• Consider and review change orders initiated by the customers.
• Attend regular meetings with the customers.
• Resolve any issues arising from the services undertaken.
• Ensure that Adler and Allan and any approved sub-contractors adhere to the customer policies, procedures and relevant requirements.

About you:

Can you provide strategic advice and support to internal teams?

Can you manage the full lifecycle of contracts from inception to completion?

Do you possess excellent negotiation and communication skills?

We are looking for an experienced Contracts Manager to join our dynamic team. If you're skilled in managing contracts, negotiating terms and ensuring compliance, we would love to hear from you.

What we can offer you:

• Enhanced maternity, paternity and adoption pay and leave
• Company pension
• Life assurance scheme (x4 salary)
• Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Refer a friend scheme
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays
• Training and career progression opportunities

About us:

At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.