Contracts Manager

Yolk Recruitment Ltd; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A well-established service provider in Bristol is looking for a Contracts Manager to oversee client contracts and relationships. The role includes managing the quoting process, addressing client queries, and enhancing service delivery efficiency within a supportive team environment. Opportunities for career development and a flexible office-based role make this a great opportunity.

Benefits

25 days holiday + bank holidays

Career development opportunities

Office-based role with flexibility

Supportive team culture

Qualifications

• Strong coordination and organisational skills.
• Experience with RAMS, purchase orders, or scheduling.
• Background in HVAC or facilities industry preferred.

Responsibilities

• Manage lifecycle of service contracts and client relationships.
• Solve problems for clients and coordinate with engineers.
• Handle quoting processes and raise purchase orders.

Skills

Communication

Organisational

Coordination

Proactive Mindset

Tools

Microsoft Office

Service Management Systems

Job description

Contracts Manager

Bristol
Salary: Competitive (DOE)
Office-based with flexibility
Full-time | Permanent

Join a growing business where ownership, service, and long-term relationships come first.

I'm working with a well-established service provider based in Bristol that prides itself on delivering consistent, high-quality support to clients across the UK. They're a collaborative, down-to-earth team who value proactive people that take ownership of their work and care about getting the details right.

Right now, they're looking for a Contracts Manager to join their Service & Contracts department - someone who can take charge of client relationships, manage the lifecycle of service contracts, and be the driving force behind smooth, efficient delivery.

This is what you'll be doing

As the Contracts Manager, you'll be the go-to person for all things related to your contracts - managing engineers, clients, paperwork, and scheduling from end to end.

• Act as the first point of contact for your contracts - solving problems, answering queries, and making sure clients are happy.

• Work closely with engineers to ensure all work is delivered on time, to spec, and within site requirements.

• Handle the full quoting process - from preparing prices to following up and closing out completed work.

• Raise purchase orders for suppliers and subcontractors and keep things moving behind the scenes.

• Visit client sites, build strong working relationships, and help spot opportunities to grow accounts.

This is what you'll bring to the team

We're looking for someone with strong coordination skills, a great attitude, and the ability to keep multiple plates spinning.

• Excellent communication and organisational skills - you're someone who knows how to keep people and projects aligned.

• A proactive mindset - you don't wait for problems to come to you; you spot them early and deal with them efficiently.

• Experience working with RAMS, purchase orders, or scheduling (ideally in a service-based or engineering environment).

• Comfortable with Microsoft Office and general admin tools - bonus points if you've used service management systems.

• Experience in the HVAC or facilities industry is great, but not a dealbreaker if you've got transferable skills.

This is what you'll get in return

This is a great opportunity to join a tight-knit, supportive team in a business that's growing steadily and offers long-term potential.

• Competitive salary (depending on experience)

• Office-based role with flexibility where needed

• 25 days holiday + bank holidays

• Supportive team and excellent working culture

• Career development opportunities within a stable, growing company