Contractor Account Manager

Jackie Kerr Recruitment Ltd; Thatcham; Hybrid; GBP 26,000; Full time

Job summary

An established industry player is seeking a dynamic Contractor Account Manager to enhance relationships with contractors across the UK. In this role, you will act as an ambassador for the company, engaging with contractors and ensuring they have the necessary resources to thrive. Your responsibilities will include managing accounts, identifying growth opportunities, and collaborating with various departments to provide consistent support. This position offers a chance to make a significant impact while working in a supportive environment. If you are passionate about building relationships and driving customer satisfaction, this opportunity is perfect for you.

Benefits

28 days annual leave

5% commission on first year sales

Bonus on contractors converted into clients

Open to hybrid working

Qualifications

• Experience in account management or business development is essential.
• Strong relationship-building and effective communication skills are crucial.

Responsibilities

• Act as an ambassador for the company, fostering positive engagement with contractors.
• Build and maintain strong relationships with contractors and manage accounts effectively.
• Provide ongoing support to contractors, ensuring their needs are met.

Skills

Account Management

Relationship Building

Communication Skills

Problem-Solving

Negotiation Skills

Self-Motivation

Presentation Skills

Education

Experience in Account Management or Business Development

Knowledge of Trade or Construction Industry

Tools

CRM Software

Job description

Contractor Account Manager

Thatcham

£26,000 Per Annum

Our clients are well-established manufacturers who create bespoke solutions for their clients across the UK. They are recruiting for a Contractor Account Manager to be responsible for their franchises!

Roles and Responsibilities:

• Act as an ambassador for the company, sharing company products and services with contractors, and fostering positive engagement with the company brand.
• Building and maintaining strong, supportive relationships with contractors.
• Engaging with new contractors in unfranchised territories, addressing their needs, and managing accounts effectively.
• Provide valuable support, assist in problem-solving, and ensure contractors have the resources and information needed to succeed in their work.
• Oversee contractor accounts, ensuring their needs are met, and provide ongoing support to maintain long-term satisfaction and loyalty.
• Look for ways to grow business with existing contractors and bring on new accounts.
• Identify top-performing contractors and suggest franchising opportunities as a way for them to expand their business and join the company’s network.
• Actively support contractors by answering questions, solving problems, and ensuring they have the right tools and knowledge to succeed in their projects.
• Keep up with industry trends and competitors to make sure we’re offering solutions that align with contractor needs.
• Work alongside other departments (such as Technical and Manufacturing) to ensure consistent support for contractors.

The Ideal Candidate:

• Experience in account management or business development.
• Strong relationship-building and interpersonal skills.
• Effective communication, both written and verbal.
• Good problem-solving and negotiation skills.
• Knowledge of the trade or construction industry is desirable.
• Self-motivated with a focus on results and customer satisfaction.
• Comfort in discussing opportunities, including potential franchise availability with contractors when appropriate.
• Ability to manage your schedule and work independently.
• Product knowledge.
• Presentation skills.
• Full clean driving license.

Working Hours and Benefits:

• Monday – Thursday: 09:00am – 17:30pm.
• Friday: 09:00am – 17:00pm.
• 37hrs a week.
• 28 days annual leave, including bank holidays.
• 5% commission on first year sales.
• Bonus on contractors converted into clients.
• Open to hybrid working.