Contracted UK Retail Operations Coordinator

Bubble; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Bubble as a Retail Operations Coordinator in Nottingham! This entry-level role involves providing essential administrative support to the retail operations team while managing tasks like order tracking, data management, and technical support. Ideal candidates will have strong organizational skills and a passion for the beauty industry. The position offers a competitive salary and the opportunity to grow within an innovative indie brand.

Benefits

Innovative indie brand environment

Hands-on experience with growth opportunities

Collaborative and inclusive culture

Competitive entry-level salary

Qualifications

• Bachelor's degree or experience in retail, customer service, or admin support.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Provide administrative support and manage day-to-day tasks.
• Track product orders and maintain accurate shipment records.
• Manage and update retail data related to inventory and sales.

Skills

Organizational skills

Communication skills

Time-management skills

Customer-focused attitude

Proficiency in Microsoft Office

Education

Bachelor's degree or relevant experience

Tools

Microsoft Excel

Netsuite

EDI systems

Job description

Job Title: Contracted Retail Operations Coordinator

Reports to: Senior Director of Retail Operations (US-based)

Location: Midlands (close proximity)-UK

Compensation: 30k-40k GBP

About Bubble Skincare:

Bubble Skincare is an award-winning indie beauty brand that's changing the skincare game with clean, effective, and fun products. We're looking for a passionate, detail-oriented Retail Operations Coordinator to provide essential administrative and technical support to our retail operations team. If you love skincare and are ready to jumpstart your career in the beauty industry, we'd love to hear from you!

Position Overview:

In this entry-level role, you'll support our retail operations and ensure our retail partners have what they need to succeed. This role requires strong organizational and communication skills, focusing on administrative support, technical troubleshooting, and data management. Currently, this is a contractor role, so you are responsible for your own tax and National Insurance contributions. There is potential for this position to become non-contractual in the future.

Key Responsibilities:

1. Administrative Support: Assist with day-to-day tasks, managing projects, organizing documents, and maintaining inventory records.
2. Order Tracking & Documentation: Track product orders, ensure timely delivery, and keep accurate shipment and receipt records.
3. Retail Data Management: Manage and update data related to inventory, sales, and promotions; generate reports as needed.
4. Technical Support: Troubleshoot retail systems (e.g., ERP, EDI, 3PL Portals) and escalate issues when necessary.
5. Merchandising & Promotion Support: Coordinate setup of promotional materials and in-store displays, ensuring brand standards.
6. Reporting: Generate and update Order Fill Rate and On-Time delivery reports to monitor performance.
7. Special Projects: Contribute to projects aimed at improving retail operations and team goals.

Qualifications:

1. Bachelor's degree or relevant experience; retail, customer service, or administrative support experience is a plus.
2. Strong organizational and time-management skills with attention to detail.
3. Proficiency in Microsoft Office (especially Excel); willingness to learn new systems (experience with Netsuite and EDI systems is a plus).
4. Excellent verbal and written communication skills with a customer-focused attitude.
5. Ability to multitask in a fast-paced environment and adapt to changing priorities.
6. Interest in the beauty industry, particularly skincare, and a desire to grow in retail operations.
7. Boots experience is preferred.

Why Join Bubble?

• Be part of an innovative indie brand in the beauty industry.
• Gain hands-on experience in retail operations with growth opportunities.
• Enjoy a collaborative and inclusive culture that values your contributions.
• Competitive entry-level salary.