Contract Support Officer - South

Ward Talent Team; England; On-site; Full time

Job summary

A leading security firm in the UK is seeking a Contract Support Officer to manage access control and provide excellent customer service across multiple sites. The role demands flexibility and includes various responsibilities from ID checks to emergency response. Join a team that values growth and offers comprehensive benefits, including gym discounts and employee assistance programs.

Benefits

Discounted gym memberships

Vouchers for restaurants and supermarkets

Cinema tickets

24/7 Employee Assistance Programme

Licensing savings schemes

Cycle-to-work schemes

Pension

Life assurance

Qualifications

• Minimum 1 year security experience.
• Front of House/Reception experience.

Responsibilities

• Manage access control and greet visitors.
• Respond to emergencies and assist staff and visitors.
• Prepare incident reports and logs.

Skills

Customer service

Excellent communication

IT proficiency

Education

SIA Door Supervisor license

UK Driving license

Job description

Job Opportunity: Contract Support Officer

Are you looking to gain more experience in the security industry? Are you an experienced security officer seeking flexible hours across multiple sites in South East UK? Join the South team at Ward and apply your skills and experience.

Apply now!

Role Overview

As a Contract Support Officer, you will manage access control, greet visitors, contractors, and staff, and be vigilant for suspicious activity. Your responsibilities include ID checks, responding to emergencies, and providing information to staff and visitors.

Candidate Requirements

• Customer service experience and excellent personal presentation
• Ability to handle busy sites and perform Front of House duties
• Flexibility to cover sickness, holidays, and last-minute events

Role Details

• Position: Contract Support Officer
• Pay Rate: £12.70 per hour
• Shift Pattern: Days, Nights, and Weekends (full flexibility required)
• Location: Sites in South regions

Requirements

• SIA Door Supervisor license
• UK Driving license and own vehicle (essential)

Benefits

Via our ReWard membership, enjoy:

• Discounted gym memberships
• Vouchers for restaurants and supermarkets
• Cinema tickets
• 24/7 Employee Assistance Programme

Additional benefits include licensing savings schemes, cycle-to-work schemes, pension, and life assurance.

Main Duties

• Ensure security of property and people
• Cover reception duties as needed
• Prevent unauthorized access and safeguard premises from damage
• Respond to emergencies and assist staff and visitors
• Patrol and monitor security equipment
• Manage access passes, keys, and security systems
• Prepare incident reports and logs

Must Haves

• Valid SIA license
• Valid CCTV license (desired)
• UK Driving license
• Minimum 1 year security experience
• Front of House/Reception experience
• Excellent communication and customer service skills
• High personal presentation standards
• IT proficiency and quick thinking

About Ward Security

Ward Security provides comprehensive security solutions across the UK, including CCTV, property management, guard services, key holding, patrols, and response systems. We employ over 1500 professionals nationwide.

Our Commitment

We aim to attract and retain top talent, fostering a culture of growth through our Training Academy, Leadership Development, and online learning. We prioritize wellbeing with mental health support, wellbeing platforms, and an inclusive culture recognized by awards.

We are an equal-opportunity employer committed to diversity and inclusion, welcoming applicants of all backgrounds and characteristics.