Contract Support Manager (Oxford)

JR United Kingdom; Banbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utility services provider is seeking a Contract Support Manager in Banbury, UK. The successful candidate will ensure optimal operational performance by analyzing data and collaborating with various teams. Responsibilities include performance trend analysis, project leadership, and reporting on key performance indicators. Strong communication skills and proficiency in IT tools are essential. This role offers a competitive salary and comprehensive benefits package.

Qualifications

• Knowledge of DNO activities; tree cutting experience is a plus.
• Excellent communication skills, with the ability to visually convey complex data.
• Proficiency in IT tools: Excel, Teams, Word, Outlook.

Responsibilities

• Identify performance trends and lead small projects to resolve issues.
• Coordinate with the operations manager for optimized planning.
• Build strong client relationships to support targets.

Skills

Knowledge of DNO activities

Excellent communication skills

Proficiency in IT tools (Excel, Teams, Word, Outlook)

Job description

Job Title: Contract Support Manager

Location: Banbury, United Kingdom

Company: Network Plus

Job Details

• Category: Other
• EU work permit required: Yes
• Job Views: 2
• Posted: 14.08.2025
• Expiry Date: 28.09.2025

Job Description

As a Contract Support Manager, you will work with the contract to ensure optimal operational performance. Collaborating with the back office and operations team, you will extract and analyze data from various sources to support informed decision-making, aiming to improve business efficiency and meet performance obligations.

Key Responsibilities

• Identify performance trends and lead small projects to resolve issues
• Coordinate with the operations manager to optimize back office planning for increased productivity
• Build strong relationships with clients to support their targets and improve customer performance
• Handle ad hoc requests from various departments
• Monitor business performance and create visually engaging management reports
• Participate in weekly performance meetings, supporting data visualization and communication
• Promote good data governance and analytical rigor, presenting findings to stakeholders
• Produce clear statistical reports on Key Performance Indicators (KPIs)
• Ensure timely and accurate submission of performance reports

Experience and Qualifications

• Knowledge of DNO activities; tree cutting experience is a plus
• Excellent communication skills, with the ability to visually convey complex data
• Proficiency in IT tools: Excel, Teams, Word, Outlook

Salary and Benefits

We offer a competitive salary based on experience, along with a comprehensive benefits package.

Additional Information

Network Plus is an Equal Opportunity Employer, celebrating diversity and committed to an inclusive environment. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. By applying, you agree to our privacy policy.

About Network Plus

Network Plus is an award-winning provider of utility and infrastructure services across the UK, valuing diversity and fostering an inclusive workplace where everyone can thrive.