Contract Support Manager

Compass Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering and hospitality company seeks a Catering Support Manager in Birmingham. The role entails managing catering services across multiple sites, leading a dedicated team, and ensuring high standards of service and safety. Candidates should have experience in hospitality management, leadership skills, and a valid UK driving licence. The position offers full-time hours with some evening and weekend work required.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Proven experience managing teams in hospitality or catering.
• Strong leadership and communication skills required.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Lead the delivery of hospitality and catering services across the WMP contract.
• Manage staff and delegate feeding, conferences, and events.
• Maintain high standards of health, safety, and food hygiene.

Skills

Leadership

Customer service

Organisational skills

Communication

Financial awareness

IT skills

Job description

Overview

Catering Support Manager – Location: Birmingham | Contract Type: Full-Time | 5-over-7 working pattern (evening/weekend work required 1–2 times per month) | Driving Licence: Full UK Driving Licence required

Are you a hospitality or catering professional ready for a new challenge in a fast-paced, multi-site environment? We’re looking for a Catering Support Manager to support an ESS contract.

Key Responsibilities

• Lead the delivery of hospitality and catering services across the WMP contract
• Manage staff and delegate feeding, conferences, and events
• Support and stand in for the General Manager when required
• Lead, coach, and develop a small on-site team
• Manage stock, control costs, and reduce food waste
• Maintain high standards of health, safety, and food hygiene
• Build effective relationships across internal teams and ensure customer satisfaction
• Travel between sites (a full driving licence is essential)

What We’re Looking For

• Proven experience managing teams in hospitality or catering
• Strong leadership, organisational, and communication skills
• Excellent customer service focus
• Financially aware with strong IT skills
• Flexibility to work evenings and weekends as needed
• Full UK Driving Licence

Desirable

• Experience in a similar multi-site role
• Understanding of food production and operational catering

About Us

As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!