Contract Support - Facilities

TN United Kingdom; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Ein führendes Unternehmen im Facility Management sucht einen engagierten Contract Support in Glasgow, um das Team zu verstärken. In dieser Schlüsselrolle unterstützen Sie den Operations Director durch umfassende administrative und finanzielle Tätigkeiten. Sie sind verantwortlich für die Verwaltung von Verträgen, die Überwachung der finanziellen Leistung und die Sicherstellung eines reibungslosen Serviceablaufs. Das Unternehmen bietet eine hervorragende Arbeitsumgebung mit attraktiven Vorteilen, einschließlich 25 Tagen Urlaub, einer betrieblichen Altersvorsorge und Lebensversicherung. Wenn Sie eine Leidenschaft für exzellenten Kundenservice und Teamarbeit haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

25 Tage Urlaub + Feiertage

5% gematchte Rentenbeiträge

Lebensversicherung

Optionale private Gesundheitsversorgung

Optionale private Zahnversorgung

Krankengeld

Qualifications

• Nachweisliche Erfahrung in der Unterstützung von Verträgen im Facility Management.
• Starke Fähigkeiten im Finanzmanagement und in der Verwaltung.

Responsibilities

• Verwaltung von Verträgen und Überwachung der finanziellen Leistung.
• Erstellung und Verwaltung von Rechnungen und Bestellungen.

Skills

Vertragsmanagement

Finanzmanagement

Administrative Fähigkeiten

Kommunikationsfähigkeiten

Education

Erfahrung im Facility Management

Job description

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Contract Support - Facilities Company - Glasgow - Up to £30,000 DOE plus excellent benefits

A superb new opportunity for a Contract Support to join a leading facilities company in the Glasgow area. The Contract Support role is integral to the successful operation of the facilities management team, providing administrative, operational, and financial support to the Operations Director. The position involves managing contracts, tracking financial performance, and ensuring the smooth delivery of services across the company's portfolio.

Hours of work:

Monday - Friday 08.00-17.00 (Office based)

Duties & Responsibilities:

• Respond to client calls and emails professionally and promptly.
• Create accurate maintenance and extra works purchase orders.
• Prepare billing for extra works and maintenance, ensuring compliance with regulations.
• Review and process supplier invoices daily.
• Prioritise faults based on client-provided information.
• Collaborate with site teams and head office to process quotations and purchase orders accurately.
• Prepare and submit weekly financial and monthly contract review reports on time.
• Manage the supply chain and ensure they meet service level agreements (SLAs).
• Drive the engineering team to resolve callouts within required SLAs.
• Understand the contract scope thoroughly and ensure all work stays within its boundaries.
• Keep senior management informed about contract issues and financial updates, such as budget concerns, profit margins, and unresolved work.
• Identify and implement innovative solutions to enhance contract performance and client satisfaction.
• Foster a positive team culture aligned with company values.
• Track customer calls through to resolution and maintain accurate records.
• Assign engineers to callouts and maintenance tasks, ensuring timely responses.
• Maintain QHSE documentation in accessible company systems.

To be considered:

• Previous contract support in a facilities management environment
• Proven track record of financial elements including raising purchase orders and invoicing and financial reports
• Strong administration experience
• Excellent communications skills to build relationships with clients and Senior members of the company

Salary & Benefits:

25 days holiday + Bank Holidays
5% matched pension
Life assurance on 2x annual salary
Optional private health care
optional private dental care
Sick pay