Contract Support Commercial Manager

Arcus FM Limited.; Greater London; On-site; GBP 45,000 - 57,000; Full time

Job summary

A leading company in facilities management is seeking a candidate for a role focused on enhancing commercial operations and profitability. The successful candidate will lead a small team, analyze financial data, and implement processes to improve efficiency. With a competitive salary and benefits, this position offers a great opportunity for career growth.

Benefits

Salary: £45,000 - £57,000 depending on experience

Up to 10% bonus scheme

25 days annual leave + Bank Holidays

Generous contributory pension scheme

Life Assurance

Learning & Development opportunities

Funded Training Sponsorship Scheme

Salary Sacrifice Electronic Vehicle Scheme

Cycle to Work Scheme

Health Cash Plan

Discounts at B&Q / Trade Point

20% off Nuffield Fitness and Wellbeing Centres

Qualifications

• Strong administrative background with experience in operations support.
• Experience leading a successful team.
• Ability to interrogate data and deliver tasks with high accuracy.

Responsibilities

• Investigate client spend to improve profitability.
• Maintain relationships with support departments to enhance performance.
• Monitor financial KPIs and support department leaders.

Skills

Analytical skills

Communication skills

Organizational skills

Customer service skills

Education

Relevant degree or qualification

Tools

Microsoft Excel

Microsoft Office

Microsoft Visio

Job description

Why Join Us

The primary purpose of this position is to ensure the commercial activity linked to day to day operations is both profitable and managed. The candidate will support various business functions, providing information, coaching, and introducing new processes, with the principle focus being on protecting business profit and reducing unnecessary spend.

A successful candidate will provide quality outputs, as required, for both internal and external stakeholders. This role will have line management responsibility for a small team.

What You'll Be Doing

In this role you will be required to routinely investigate Arcus client spend to ascertain commercial viability of Arcus contracts, and suggest and facilitate activities to continuously improve profitability and departmental efficiency.

You will define and deliver (with the support of MI) manager level reporting to field departments to highlight all cost related issues including incorrect costs and apportionment, and work with the Operations Contract Support team, and operational functions, to ensure that the functions are upskilled/trained to deliver the expected service.

Other responsibilities include;

• Maintain strong relationships with support departments to identify opportunities to improve overall commercial performance
• Assess financial risks involved with new initiatives
• Ensure all deadlines are met for billing and commercial aspects of contractual compliance
• Identify opportunities where change to process, or behaviour, will increase revenue/profit
• Provide strategic updates on how the business can increase profitability, and reduce identified revenue losses
• Produce transactional spend reporting, with summaries of spend activity
• Support other business areas develop operationally sound and commercially aware processes
• Review introduced changes, to determine success or further change
• Monitoring financial KPIs
• Support department leaders identify areas of opportunity, to improve the quality & accuracy of purchase order generation, and records associated to self-procure processes
• Represent the department mobilise new contracts/agreements, as part of the mobilisation team
• Work proactively with the Supply Chain team to address problems before they escalate with suppliers and service providers

What We're Looking For

The successful candidate will have a strong administrative background with experience in operations support and commercial analysis. You should have the ability to interrogate data, mainly using Excel and a working knowledge of Microsoft Vision or other process/workflow mapping software.

Other responsibilities include;

• A relevant degree or qualification is advantageous
• Have experience leading a successful team
• Excellent knowledge of Microsoft Office, Excel, Word, PowerPoint
• Ability to operate specialist software/systems
• Excellent communication skills both written and verbal
• Good analytical skills and deadline driven
• Deliver tasks with a high degree of accuracy
• Team player but capable of working on own initiative to fully understand implications of changes and effective working methods
• Excellent organisational skills
• Outstanding customer service skills

When you join us, you’ll receive:

• Salary: £45,000 - £57,000 depending on experience
• up to 10% bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Salary Sacrifice Electronic Vehicle Scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q / Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Requisition ID

2025-6688