Contract Supervisor

XPO Logistics, Inc.; Northampton; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading logistics provider in Northampton is seeking a Contract Supervisor to oversee transport and warehouse operations. The ideal candidate will manage a team, ensuring compliance and effective communication with customers. You will utilize tools like Excel and Power BI to generate performance metrics. Offering a salary up to £31,770 alongside various benefits, this role is an excellent opportunity for career growth.

Benefits

25 days holiday plus bank holidays

Option to buy additional days

High street discounts

Cycle to work scheme

Workplace pension

Qualifications

• Proven experience in transport operations.
• Strong leadership and people management skills.
• Knowledge of fleet and compliance oversight.
• Experience in KPI reporting using Excel and Power BI.
• Ability to communicate confidently with customers.
• Awareness of health & safety regulations.

Responsibilities

• Lead a team of administrators and drivers to ensure smooth operations.
• Oversee transport operations and ensure compliance.
• Manage fleet maintenance and driver dispatch.
• Generate KPIs using Excel and Power BI.
• Communicate with customers regarding delivery expectations.

Skills

Transport operations experience

Team leadership

Fleet and compliance oversight

KPI reporting

Customer communication

Health & Safety awareness

Tools

Excel

Power BI

SAP/COUPA

Job description

Logistics done differently.

How would you like to work for a company that can accelerate your career? Do you feel that sometimes you have more to give, but no room to progress? How does constant training and development sound? Here at XPO, we take our people seriously.

We’re looking for a talented Contract Supervisor to join us, workinga day shift 08:00-17:00 at our site in Crick.

As a Contract Supervisor you will oversee the transport and warehouse operations are in line with the daily requirements at the Crick site. Also supporting the Contract Manager in order to satisfy the needs of the customer efficiently and effectively, whilst ensuring full compliance with health & safety processes and procedures.

Pay, benefits and more:

We’re looking to offer a salary of up to £31,770 per annum. We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

• Lead a team of 2 administrators and up to 30 drivers, ensuring smooth daily operations and full compliance with company procedures.

• Oversee daytime transport operations, driver dispatch, and debriefing

• Ensure accurate route planning, paperwork, and Tacho compliance

• Monitor fleet maintenance, breakdowns, MOTs, and servicing

• Manage agency bookings, driver absence, and weekly payroll

• Generate and present KPIs using Excel, Power BI, etc.

• Communicate with customers and manage delivery expectations

• Maintain depot standards: H&S checks, MHE condition, warehouse cleanliness

• Handle freight allocation, returns, and damage reporting

• Raise POs via SAP/COUPA and support financial reporting

• Deputise for senior management when required

What you need to succeed at XPO:

• Proven transport operations experience

• Strong team leadership and people management

• Fleet and compliance oversight (Tacho, MOTs, servicing)

• KPI reporting (Excel, Power BI)

• Confident customer communication

• Health & Safety awareness
  

Be Part of Something Big:

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here.