Contract Supervisor

Veolia Environmental Services (Uk) Plc; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading environmental services company in Liverpool seeks a motivated individual to manage collection crews, ensuring compliance with legislation and company policies. Responsibilities include staff management, incident reporting, and effective communication. The ideal candidate will have experience in managing operational staff and knowledge of health and safety legislation. This role offers 25 days of annual leave, pension scheme access, and discounts for various retailers.

Benefits

25 days of annual leave plus bank holidays

Access to company pension scheme

Discounts on groceries and retailers

Support for physical, mental, and financial health

Ongoing training and development opportunities

Qualifications

• Previous experience in a similar role is essential.
• Experience dealing with unions and a unionised workforce.
• Strong verbal and written communication skills.

Responsibilities

• Manage collection crews to comply with legislation and company policies.
• Investigate and resolve issues regarding missed collections and complaints.
• Debrief drivers and report on accidents and safety concerns.

Skills

Management of operational staff

Knowledge of Health and Safety Legislation

Excellent communication skills

IOSH Managing Safely Certification

Job description

The role involves the utilisation of staff and vehicle resources to ensure a swift and efficient dispatch in the morning and ensuring all driver checks are completed daily. Delivering basic training requirements for all drivers and crews including, inductions, operation of the vehicles, lifting equipment and risk assessment.

Responsibilities:

• Managing the collection crews and ensuring they are complying with all relevant legislation and all company policies and procedures in relation to their roles
• Investigating and resolving issues with the crews, missed collections, complaints and service failures
• Reporting any accidents / incidents, near misses and safety concerns and ensure they are recorded onto our internal Risk and Assurance System
• Debriefing drivers at the end of their working day, relaying any operational actions
• Carrying out first line investigations for absences and other breaches of policy and procedure

Requirements:

• Previous experience gained in a similar role
• Experience gained in managing operational staff
• Knowledge of Health and Safety Legislation
• IOSH Managing safely
• Experience dealing with unions and a unionised workforce
• Excellent communication skills both written and verbal

What We Offer:

• 25 days of annual leave plus bank holidays
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health
• Ongoing training and development opportunities, allowing you to reach your full potential

We are a Disability Confident Employer and committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds. We offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.