Contract Supervisor

Smart Managed Solutions; City Of London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Birthday Leave (paid)

Life-Event Leave

Life Assurance

25 Days annual leave + Bank Holidays

Volunteer days

Enhanced maternity/paternity leave

Holiday-Buy Scheme

Career Progression

Workplace Pension

Employee Assistance Programme

Job summary

SMART seeks an Electrical Contract Supervisor to oversee reactive maintenance, plan PPMs, manage quotes and rotas, and drive safe, compliant operations at Tottenham Court Road. You will build strong client and subcontractor relationships while ensuring asset performance and timely deliveries.

The role requires formal engineering training (City & Guilds Level 3 / NVQ Level 3) and experience in client-facing environments; a strong focus on health, safety, and quality is essential.

Qualifications

• Formal engineering training to City and Guilds Level 3 / NVQ Level 3.
• Experience in a client-facing role.
• Experience maintaining electrical and mechanical plant.

Responsibilities

• Upload quotes to Web Quote for client approval and ensure reactive tasks are completed within SLA.
• Attend daily meetings and submit weekly staff and subcontractor rotas on time.
• Carry out routine PPM on electrical and mechanical plant, complete reactive tasks promptly, and maintain adequate spares with inventory and timescale estimates.
• Keep CMMS up to date with accurate PPM and reactive data.
• Prepare and follow Method Statements and Risk Assessments, ensuring safe work practices and PPE usage.
• Compile monthly reports for managers and clients.
• Build positive relationships with Smart staff, subcontractors, and client representatives.
• Keep all plant rooms secure, clean, and well-maintained.

Skills

Client facing

PPM scheduling

Reactive maintenance

Team coordination

Education

City and Guilds Level 3 / NVQ Level 3

Tools

CMMS / Computer-Based Maintenance Systems

Job description

Be part of the Smart Team!

We have an exciting opportunity for an enthusiastic Electrical Contract Supervisor to join our team!

Tottenham Court Road

Monday - Friday 08:00-17:00

About Us:

At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We delivera client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service.

We're proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career.

Role Purpose:

As a Contract Supervisor you will manage engineering assets to ensure smooth, cost-effective operations with minimal disruptions. You will oversee reactive works, ensuring requests are handled promptly and in line with procedures, and develop management tools to monitor asset and building performance, providing recommendations for improvement.

Key Tasks and Responsibilities:

• Upload quotes to Web Quote for client approval and ensure reactive tasks are completed within SLA

• Attend daily meetings and submit weekly staff and subcontractor rotas on time

• Carry out routine PPM on electrical and mechanical plant, complete reactive tasks promptly, and maintain adequate spares with inventory and timescale estimates

• Keep Computer-Based Maintenance Systems up to date with accurate PPM and reactive data

• Prepare and follow Method Statements and Risk Assessments, ensuring good engineering practices and a safe work environment with uniforms and PPE

• Compile monthly reports for managers and clients

• Build positive relationships with Smart staff, subcontractors, and client representatives

• Keep all plant rooms secure, clean, and well-maintained

Education and Training:

• Formally trained in engineering discipline to City and Guilds Level 3 of NVQ Level 3
• Experience in a similar, client facing role

Why SMART?

• Mandatory leave on your birthday fully paid each year
• Life-Event Leave
• Life Assurance
• 25 Days annual leave + Bank Holidays
• Three fully paid volunteering days each year
• Enhanced maternity/ paternity leave
• Holiday-Buy Scheme
• Career Progression
• Workplace Pension
• Employee Assistance Programme

While technology continues to evolve, it's our people who set us apart. At SMART, you'll join a growing company that invests in its team and supports career development.