Contract Supervisor

CBRE Global Workplace Solutions (GWS); City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in real estate services is seeking a Contract Supervisor to lead a dedicated team in London. This exciting role involves overseeing reactive maintenance operations, ensuring high-quality service delivery, and fostering effective communication among stakeholders. You will play a crucial part in driving productivity, managing risks, and ensuring compliance with safety standards. If you are a proactive leader with a passion for facilities management and a knack for multitasking, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in a supervisory role within facilities management.
• Strong technical knowledge to support engineers and manage reactive works.

Responsibilities

• Lead and supervise a team of engineers, ensuring productivity and quality.
• Manage multiple reactive jobs while maintaining communication with stakeholders.

Skills

Leadership

Technical Support

Project Management

Communication

Safety Compliance

Multitasking

Education

Relevant Engineering Degree

Health and Safety Certification

Tools

RAMS Documentation

Helpdesk Software

Job description

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Contract Supervisor

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Supervisor to join the team located in London.

As Contract Supervisor, you will be responsible for:

1. Provide leadership, supervision and development of team members on the contract.
2. Ensure M&E Reactive and extra works jobs are completed on time and to the right quality using direct labour team and approved subcontractors. Ensuring the multiple stakeholders on the site are kept updated at all times.
3. Ensure technical support is given to all engineers & the leadership team in connection to all reactive works, and assist in co-ordinating billable/minor works that deliver against time and budget requirements while meeting or exceeding client expectations.

Key Responsibilities

1. Ensure engineers are working productively completing reactive jobs on site, providing technical support where needed, and organise and plan engineers on site to ensure they are working proactively.
2. Drive the productivity of the engineers on site to ensure they are reducing their open jobs to an acceptable standard.
3. Maintain knowledge of the open jobs on site and complete high profile jobs within an acceptable time period.
4. Conduct regular meetings with the engineers, including toolbox talks, risk assessments and general communication.
5. Call in subcontractors when needed to complete reactive jobs.
6. Review and approve all RAMS for reactive works, ensuring safety.
7. Audit direct labour and subcontractor works to ensure quality of work and safety of working practices.
8. Raise and follow through of permits for high risk activities including hot works, excavation, etc.
9. Assist the Contract Manager in completing extra works projects.
10. Work alongside the compliance team to run operations.
11. Provide assistance and guidance to other areas of the team as needed.
12. Sign in contractors including giving inductions when needed.
13. Participate in a duty manager roster every 6 weeks, dealing with escalations on site out of working hours.
14. Be available out of hours on occasion to deal with escalations on site.
15. Attend city centre venues on occasion to assist in workload.
16. Send out regular updates to multiple stakeholders on site regarding the status of jobs.
17. Liaise with helpdesk to provide updates on jobs.
18. Travel around site during the day attending jobs and updating multiple stakeholders.
19. Manage multiple jobs simultaneously in a professional manner while providing good communication.
20. Able to work on the move and multitask.
21. Plan in roster with PPM supervisor to ensure all events and exhibitions are covered in the month.
22. Identify, reduce, and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with reactive operations.
23. Assist contract support and Contract Manager in administering the reactive and extra works.
24. Ensure compliance with CBRE policies and procedures.
25. Collaborate with other CBRE engineers and APs on other sites to ensure the collaborative development of the contract and company.
26. Work with other supervisors & Contract Manager to ensure appropriate control/monitoring systems PPM, CM & reactive works are used/shared to meet statutory, policy and contractual commitments.
27. Promote and maintain the core values of CBRE.
28. Deliver effective business communication through advice, review, leadership and direct contribution to toolbox talks, briefings, correspondence, and ad-hoc reporting as appropriate.

Accountabilities

1. Reporting to CBRE Contract Manager.
2. Accountability to the CBRE Contract Manager.
3. Accountable day-to-day to the relevant client contacts and Contract Manager.
4. Joint financial responsibilities for the delivery of the operational plan.
5. Accountable for the team of engineers who work within the CBRE contract.