Contract Service Manager – 12-Month Secondment

Keystone Care; Leeds; On-site; GBP 47,000 - 53,000; Full time

Benefits offered by this job

Secondment

Competitive salary

Job summary

Keystone Care in West Yorkshire is seeking a Contract Service Manager for a 12-month secondment to lead a defined service for adults with learning disabilities, autism and physical disabilities. You will ensure safe, person-centred delivery while meeting contractual obligations and maintaining high-quality standards.

You will drive continuous improvement, manage performance, and collaborate with commissioners, families and stakeholders to deliver positive outcomes.

Qualifications

• Experience in service management or similar leadership role in adult social care.
• Background in services for learning disabilities, autism or physical disabilities.
• Experience leading teams, supervising staff and managing performance.

Responsibilities

• Lead multidisciplinary staff to deliver high-quality, person-centred support.
• Oversee day-to-day operational management and staffing plans.
• Monitor performance against contractual obligations and SLAs.
• Conduct service reviews and audits for regulatory compliance.
• Resolve complex staff and service-user issues professionally.
• Build relationships with commissioners, families and partners.
• Analyse data and report risks, trends, and improvements to senior management.
• Support change initiatives and promote continuous improvement.

Skills

Leadership

People management

Contract management

Regulatory compliance

Stakeholder engagement

Education

Level 5 Diploma in Leadership for Health and Social Care, or equivalent

ILM or equivalent leadership qualification

Tools

Care management systems

Data reporting tools

Job description

Keystone Care in West Yorkshire is seeking a Contract Service Manager for a 12-month secondment to lead a defined service for adults with learning disabilities, autism and physical disabilities. You will ensure safe, person-centred delivery while meeting contractual obligations and maintaining high-quality standards.

You will drive continuous improvement, manage performance, and collaborate with commissioners, families and stakeholders to deliver positive outcomes.