Contract Senior Project Manager - Change & Transformation

ZipRecruiter; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading recruitment platform is seeking an experienced Senior Project Manager to oversee critical business transformation initiatives. This role requires a proven track record in managing change projects, exceptional communication skills, and the ability to work collaboratively across teams. You will lead efforts to enhance operations, customer experience, and technology. Required qualifications include project management certifications and familiarity with various project management tools.

Qualifications

• Strong track record of delivering business change and transformation projects.
• Experience leading change across operational, commercial, or customer-facing teams.
• Hands-on experience delivering process change and system rollouts.

Responsibilities

• Lead the end-to-end delivery of cross-functional change projects.
• Engage with senior stakeholders to shape project delivery approaches.
• Drive effective governance, reporting, and risk management throughout the project lifecycle.

Skills

Business change delivery

Stakeholder management

Agile methodology

Process change management

Communication skills

Education

Formal project/change management certifications

Tools

JIRA

Confluence

MS Project

Job description

Job Description

Contract Senior Project Manager – Change & Transformation

• Location: London
• Engagement Type: Contract (Inside IR35) or Fixed-Term
• Rate and Duration: 6 Months – Rate depending on experience

Overview

We’re supporting a global Fintech business as they deliver a major business transformation programme. They’re looking to bring in an experienced Senior Project Manager to lead high-impact change initiatives focused on improving operations, customer experience, technology, and internal capabilities. This role will lead projects across teams and functions, supporting process change and system improvements.

Role & Responsibilities

• Lead the end-to-end delivery of cross-functional change projects aligned to the wider business transformation strategy
• Own project planning, scope, timelines, and benefits tracking across multiple workstreams
• Deliver initiatives focused on business process improvements, operating model changes, and the rollout of new tools or SaaS solutions
• Engage with senior stakeholders to shape project delivery approaches and ensure business readiness
• Drive effective governance, reporting, and risk/issue management throughout the project lifecycle
• Ensure successful change adoption across impacted teams through effective communication, training, and support
• Work closely with Business Analysts, Product Managers, and internal delivery teams to ensure alignment between business needs and tech solutions
• Contribute to ongoing improvements in project delivery frameworks, tooling, and collaboration across the transformation portfolio

Skills & Experience

• Strong track record of delivering business change and transformation projects, ideally in tech-enabled environment
• Experience leading change across operational, commercial, or customer-facing teams with tech as an enabler
• Skilled in managing stakeholders at all levels, including executive sponsors and department heads
• Hands-on experience delivering process change, system rollouts, or organisational transformation
• Able to operate confidently in Agile, Waterfall, or hybrid delivery environments
• Excellent planning, governance, and communication skills
• Familiar with tools such as JIRA, Confluence, Trello, or MS Project
• Formal project/change management certifications (e.g. PRINCE2, PMP, AgilePM, PROSCI)