Contract Senior Associate: Invoice & PTP Operations

1000 Robert McBride Ltd; United Kingdom; On-site; GBP 27,000 - 33,000; Full time

Job summary

McBride is seeking a Finance Officer for a 9-month fixed-term contract to cover maternity leave. You will assess and resolve invoice holds, ensure PO accuracy, pricing and banking details, and work with internal teams and vendors to clear queries within a 3-day SLA.

You will support SLAs and KPIs for the FSSC and PTP functions, pursue process improvements, assist users, and ensure VAT invoices comply with regulations. A proactive, right-first-time mindset is essential.

Responsibilities

• Assess and resolve issues related to invoices on hold or under query.
• Ensure accuracy in Purchase Orders, pricing, logistics, and banking details.
• Liaise with internal teams and external vendors to resolve invoice queries within the 3-day SLA.
• Contribute to achieving SLAs and KPIs for the FSSC and PTP functions.
• Follow company policies and maintain a right-first-time approach.
• Identify root causes of recurring issues and propose permanent solutions to prevent future queries.
• Deliver high-quality customer service to internal and external stakeholders in line with McBride values.
• Perform proactive vendor account reconciliations to identify missing invoices, credit notes, or misallocations and prevent payment delays.
• Investigate and resolve OCR-blocked invoices and exceptions daily.
• Reconcile outstanding supplier invoices against the Goods Received Not Invoiced (GRNI) report.
• Work to reduce aged items across all ledgers, ensuring timely resolution of outstanding balances.
• Review and act upon all debit balances to recover outstanding funds promptly.
• Ensure VAT invoices are requested after a proforma has been received and paid, maintaining compliance with tax regulations.
• Continuously challenge existing processes and identify opportunities for improvement within Finance and PTP operations.
• Participate in and support company-wide change initiatives.
• Assist PTP general users with query resolution and provide guidance on best practices.
• Review root cause analysis for non-STP invoices and propose process improvements.
• Report any deviations or non-compliance with standard processes promptly.

Job description

McBride is seeking a Finance Officer for a 9-month fixed-term contract to cover maternity leave. You will assess and resolve invoice holds, ensure PO accuracy, pricing and banking details, and work with internal teams and vendors to clear queries within a 3-day SLA.

You will support SLAs and KPIs for the FSSC and PTP functions, pursue process improvements, assist users, and ensure VAT invoices comply with regulations. A proactive, right-first-time mindset is essential.