Contract Operations Manager

Culver City Unified School District; Shireoaks; On-site; GBP 45,000 - 65,000; Full time

Job summary

An exciting opportunity for a Contract Operations Manager at a new site in Harworth. This senior role focuses on developing customer contracts, managing operational performance, and leading teams to achieve strategic goals. Ideal candidates will possess a strong background in logistics, excellent communication skills, and a commitment to innovation and improvement.

Benefits

Annual Leave - 25 days plus bank holidays

Company Bonus based on performance

Private Medical Cover via Bupa

Pension scheme with 5% employee and 8% employer contribution

Life Assurance - 4 x annual salary

Wellness program including counseling services

Eye Care Vouchers for free tests and discounts

Reward & Recognition programs

Everyday discounts through benefit platform

Qualifications

• Proven track record in 3rd Party warehousing and logistics.
• Experience managing high-volume service-driven operations.
• Ability to communicate effectively at all management levels.

Responsibilities

• Manage day-to-day operations and exceed customer expectations.
• Develop and implement initiatives for operational improvement.
• Prepare annual budgets and manage financial performance.

Skills

Communication

Team Leadership

Customer Relationship Management

Numerical Skills

Commercial Skills

Education

Degree in relevant field

Job description

Company Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

Job Description

An exciting opportunity has arisen at our brand new site in Harworth. The Contract Operations Manager is a senior managerial position with responsibility for delivering and developing the customer contract and ensuring that strategies and business plans are in place to achieve targets and drive business performance and growth to benefit both the business and customer.To be successful in this role you must be customer centric and able to work well under pressure whilst motivating the team.

Key Duties of a Contract Operations Manager;

• Ensuring all day to day operational requirements consistently meet the customers expectations
• Exceeding customer key performance measures, holding regular customer reviews and managing and developing client relationships
• Responsible for managing and developing the existing management teams and employee relations
• Developing and implementing new initiatives and projects with the customer
• Promote a culture of innovation and continuous improvement to deliver best in class operations
• Preparing customer annual budgets and working within those financial boundaries whilst delivering improved financial performance
• Assume responsibility for managing Health & Safety, Personnel issues and Facilities across all sites
  
  

Qualifications

• Ideally educated to degree level and with a proven track record within the 3rd Party warehousing and logistics sector you will possess above average enthusiasm and commitment
• A demonstrable track record in managing high volume, service driven warehouse operations for FMCG Customers
• Track record of working closely with customers and able to illustrate examples of how they have improved the relationships
• Excellent communication skills, ability to converse at all levels, shop floor, senior management and customer
• Should be a successful leader of teams, have positive personal qualities and attributes
• Must possess enthusiasm, drive and commitment, a creative thinker and the ability work outside the box at times, required
• Experience of Open and Closed book contracts, good numerical and commercial skills are essential
  
  

Additional information

As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Benefits

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave Competitive holiday entitlement of 25 days plus the normal bank holidays.
• Company Bonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
• Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme we want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 5%employee and 8% employer
• Life Assurance- 4 x your annual salary
• Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
  
  

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

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