Contract Operations & Billing Specialist

Sharpsmart UK; Spennymoor; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sharpsmart UK is seeking a detail-oriented Contract Coordinator to join our team in the UK. You will support contract set-up, administration and billing, ensuring accurate information and compliant processes across the business.

You will work with Finance, Commercial and Customer Service teams to keep contract data current and visible, while developing process improvements and strong internal controls.

Qualifications

• Previous experience in administration or sales support.
• Strong IT and data skills with MS Excel, Outlook and Word.
• Experience with CRM/ERP or contract-management systems is a plus.
• Good numerical ability for pricing, billing and finance data.
• Attention to detail and a methodical approach to work.
• Strong organisational skills and ability to meet deadlines.
• Clear written and verbal communication with colleagues and suppliers.
• Positive, flexible and team-oriented attitude.

Responsibilities

• Set up new customer contracts accurately on internal systems.
• Maintain contract records including pricing and supplier data.
• Process customer billing and ensure invoices are timely.
• Support month-end activities and reporting.
• Handle supplier administration and routine queries.
• Input and reconcile contract data in Excel and internal systems.
• Investigate data and billing queries and escalate complex issues.
• Collaborate with Finance, Commercial and Customer Service teams.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Process improvement

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

CRM/ERP/Contract-management systems

Job description

Sharpsmart UK is seeking a detail-oriented Contract Coordinator to join our team in the UK. You will support contract set-up, administration and billing, ensuring accurate information and compliant processes across the business.

You will work with Finance, Commercial and Customer Service teams to keep contract data current and visible, while developing process improvements and strong internal controls.