Contract Manager - Responsive Repairs & Voids (Social Housing)

Michael Page; Nottingham; On-site; GBP 47,000 - 56,000; Full time

Job summary

A leading property services contractor is looking for a Contract Manager to oversee responsive repairs and voids in Nottingham. This role involves managing a team, ensuring compliance with regulations, and focusing on client relationships. A competitive salary package of £56,000 and additional benefits are offered.

Benefits

Annual profit share scheme, 10-15% of annual salary

25 days annual leave + bank holidays

Competitive matched pension contributions

Life assurance & private healthcare benefits

Qualifications

• Experience managing a responsive repairs contract or internal DLO.
• Social Housing experience essential.
• Strong understanding of health and safety regulations.

Responsibilities

• Lead and manage operations of the responsive repairs service.
• Ensure works meet client expectations and compliance.
• Develop client relationships for efficient service delivery.

Skills

Leadership

People Management

Process Improvement

Health and Safety Compliance

Job description

As Contract Manager, you will lead the operational delivery of Responsive Repairs & Voids for the housing stock of a local provider in and around the Nottingham area. You'll be managing an operational delivery team, with a mix of direct labour and sub contractors.

Client Details

Our client are one of the UK's leading property services contractors, delivering high-quality repairs, maintenance, and refurbishment across the public sector.

Description

• Lead and manage the day to day operations of the responsive repairs and voids service
• Ensure works are completed in line with client expectations, h&s regulations & performance standards
• Develop and maintain relationships with the client to ensure efficient delivery of the works
• Manage, motivate & support operational staff - supervisors, trade ops, subcontractors etc.
• Identify and implement improvements in processes, productivity and customer service

Profile

• Proven experience managing a responsive repairs contract or leading internal DLO
• Social Housing experience - contractor or client side
• Good understanding of h&s regulations and compliance within Social Housing
• Strong leadership and people management skills

Job Offer

• 56,000 package including car allowance
• Annual profit share scheme, 10-15% of annual salary
• 25 days annual leave + bank holidays
• Competitive matched pension contributions
• Life assurance & private healthcare benefits