Contract Manager – Estate Services

Pertemps; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A public sector organisation in West London is seeking an experienced Contract Manager to oversee estate services. The role involves managing cleaning and grounds maintenance contracts, leading a team, and ensuring high performance. Ideal candidates will have a solid background in contract management and strong communication and data analysis skills. This is a full-time on-site position with a day rate of £450 inside IR35.

Qualifications

• Proven experience in estate services contract management.
• Strong track record managing customer-facing contract monitoring teams.
• Confident working with KPIs and performance management.

Responsibilities

• Manage and monitor performance of cleaning and grounds maintenance contracts.
• Lead and support a team of Contract Monitoring Officers.
• Hold monthly performance meetings with contractors.

Skills

Contract management

Communication

Data analysis

Performance management

Negotiation

Customer service

Tools

MS Office

Contract systems

Job description

Contract Manager – Estate Services

£450 per day (Inside IR35)
Full-Time – 37.5 hours per week, Monday to Friday
Start: ASAP – Applications Being Reviewed Immediately
Contract: 4 months initially with potential for long-term extension
Location: West London – On-Site Only

We’re working with a respected public sector organisation to recruit an experiencedContract Managerto take ownership of estate services across a large and diverse housing portfolio. This pivotal position is ideal for someone who thrives ondelivering high standards, managingcleaning and grounds maintenance contracts, and drivingcontinuous improvement.

If you’re a confident communicator, data-driven, and passionate about maintaining safe, clean, and well-kept estates for residents — we want to hear from you.

Key Responsibilities

• Manage and monitor performance ofcleaning and grounds maintenance contracts, ensuring KPIs and SLAs are consistently met.
• Lead and support a team of4 Contract Monitoring Officers, overseeing inspections and ensuring quality standards.
• Hold monthly performance meetings with contractors, producing clear and actionable reports.
• Analyse service delivery data and implement improvement initiatives.
• Engage with residents, responding to complaints and enquiries with effective solutions.
• Ensure full compliance withHealth & Safety legislationand safe working practices.
• Work in partnership with internal teams, contractors, and stakeholders to resolve service delivery issues.
• Support projects that align with environmental sustainability and climate objectives.
• Attend occasional resident and stakeholder meetings, sometimes outside normal working hours.

Skills & Experience Required

• Proven experience inestate services contract management– cleaning and grounds maintenance essential.
• Strong track record managing customer-facing contract monitoring teams.
• Confident working with KPIs, performance management, and reporting processes.
• Excellent communication, negotiation, and influencing skills.
• Strong data analysis capabilities and high-level IT skills (MS Office, contract systems).
• Ability to identify service improvements and deliver change.
• Flexible and proactive, able to work to tight deadlines in a busy environment.
• Committed to sustainability and high service standards.

The Offer

• Day Rate:£450 per day (Inside IR35)
• Hours:Full-time, 37.5 hours per week (Monday to Friday)
• Contract Length:4 months initially – strong potential to extend long-term
• Location:West London– this is afull-time on-site role
• Start Date:ASAP – interviews and selection happening immediately

Apply Now –Applications will be reviewed as they are received — don’t miss out!