Contract Manager

Sodexo; York; On-site; GBP 38,000 - 42,000; Full time

Job summary

An established industry player is seeking a proactive Contract and Facilities Manager to lead exceptional services across key sites. This dynamic role offers the chance to make a tangible impact in a purpose-driven environment. You'll oversee contract operations, ensuring compliance with standards, while building strong relationships with clients and stakeholders. With a focus on innovation and process improvement, you'll lead a high-performing team and support business development efforts. Join a respected public service organization and enjoy opportunities for professional growth and meaningful contributions to essential operations.

Qualifications

• Proven experience in operational facilities management, preferably in public sector.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee contract operations, ensuring compliance with SLAs and quality standards.
• Lead and develop a high-performing team committed to service excellence.

Skills

People Management

Leadership

Communication Skills

Operational Facilities Management

Financial Data Interpretation

Adaptability

Education

HNC, BIFM or equivalent qualification

Tools

Microsoft Office

Job description

Contract & Facilities Manager
Location: North Yorkshire Fire & Rescue (covering 2 sites)
Salary: £38,000 - £42,000 per annum + 10% bonus
Hours: Full-time, 40 hours per week

About the Role
North Yorkshire Fire & Rescue, in partnership with Sodexo, is seeking a proactive and experienced Contract and Facilities Manager to lead the delivery of exceptional facilities management services across two key sites. This is a dynamic and rewarding role for an ambitious professional looking to make a tangible impact in a purpose-driven environment.

Key Responsibilities

• Oversee on-site contract operations, ensuring delivery to agreed SLAs, deadlines, and quality standards.

• Act as the operational lead and primary Sodexo representative, building strong relationships with clients and stakeholders.

• Maximise profitability while effectively managing costs and ensuring full compliance with legal and commercial obligations.

• Lead, develop, and motivate a high-performing team committed to service excellence.

• Drive innovation, process improvement, and strategic development in alignment with client needs.

• Maintain high standards of health, safety, and compliance across all service areas.

• Support business development efforts by identifying growth opportunities within the client portfolio.

What We're Looking For

• HNC, BIFM or equivalent qualification.

• Proven experience in operational facilities management, preferably in a public sector or similar setting.

• Strong people management, leadership, and communication skills.

• Demonstrable experience using Microsoft Office and interpreting financial data.

• IOSH Managing Safely qualification (essential); CIEH Level 3 (desirable).

• Experience managing multi-service contracts (e.g., mailroom, AV, hard/soft FM) is advantageous.

• Ability to manage competing priorities and adapt in a fast-paced environment.

Additional Information

• You must hold a full UK driving licence and be 25+ years old (for insurance purposes).

• This role will require occasional travel and overnight stays.

• You'll work across two North Yorkshire sites, with flexibility required to support operational needs.

Why Join Us?
This is your opportunity to step into a vital role within a respected public service organisation, backed by the strength and support of a global facilities services provider. We offer a collaborative culture, opportunities for professional growth, and the chance to lead meaningful improvements in essential public sector operations.

Ready to Apply?
If you're a motivated facilities professional ready to lead with impact, apply now and be part of something that truly matters.