Contract Manager

Skilled Careers; Thame; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Contract Manager to lead the day-to-day management of contract service delivery within the social housing sector. This pivotal role involves ensuring high-quality service delivery, managing resources, and adhering to safety and quality standards. The ideal candidate will have a proven track record in contract management, budget oversight, and performance reporting, along with the ability to foster strong relationships with clients and communities. This is an exciting opportunity to make a significant impact in a dynamic environment focused on delivering exceptional service and efficiency.

Qualifications

• Experience managing contracts in the social housing sector is essential.
• Strong budget management and performance reporting skills required.

Responsibilities

• Oversee operational and commercial delivery of contracts.
• Ensure compliance with health & safety regulations and best practices.
• Cultivate strong relationships with clients and stakeholders.

Skills

Contract Management

Budget Management

Performance Reporting

People Management

Technical Knowledge of Social Housing

Job description

My client, a large Tier 1 Maintenance Contractor for Social Housing Clients, is looking for a Contract Manager for a pivotal role within their organisation.

As a Contract Manager, you will be responsible for the day-to-day management of contract service delivery at the local branch level. Supporting the General Manager on the delivery of high-quality capital & programmed works and/or built environment services to Housing Client properties, ensuring teams operate to my client's defined branch standards and deliver best-in-class customer service, whilst satisfying all safety, quality, and cost control standards relating to budget, profitability, and resource deployment.

Key Responsibilities:

• Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols.
• Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes, and health & safety.
• Ensure compliance and adherence to health & safety regulations and standard operating procedures. Demonstrate, maintain, and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities.
• Management of direct labour resources and supply chain, identifying opportunities to increase productivity and capture and maximise efficiency savings. Work with group Procurement to maximise the benefit of national procurement agreements and new innovations.
• Adherence to and completion of company & client reporting protocols within required timescales.
• Ensure this culture is actively demonstrated by staff through a professional approach to communicating with all stakeholders, through the appearance of sites, works, assets, and individuals, and in always maintaining high health & safety standards.
• Manage employees' performance, coach and develop individuals in their roles. Protect all company assets supplied, ensuring applicable HR Policies & Procedures are followed, with assets maintained in good condition. Utilise reports available to administer this task.
• Cultivate a strong working relationship with clients, service users, and local communities. Provide feedback and assessment of client views in relation to project delivery and market trends.

Role Criteria:

• Experience in managing a contract within the social housing sector
• Experience in budget management
• Experience in performance reporting
• Experience in people management
• Ability to provide evidence of contract performance and efficiency
• Workable technical knowledge of social housing repairs and maintenance

Please send CVs to (url removed)