Contract Manager

CBRE Local UK; Slough; On-site; GBP 45,000 - 65,000; Full time

Job summary

CBRE Global Workplace Solutions in Heathrow/Slough is seeking a Contract Manager to oversee contract performance, drive operational excellence, and lead the Engineering and Operational teams to deliver service excellence within agreed SLAs and safety standards.

You will build strong client relationships, manage financial plans with a focus on cost control and process improvements, and promote a safe, compliant working environment through effective communication and training.

Qualifications

• Proven FM experience in hard services and subcontractor management.
• Engineering qualification in electrical, mechanical or gas.
• Strong leadership and ability to motivate teams.
• Excellent written and verbal communication, with health and safety understanding.

Responsibilities

• Oversee contract performance to meet SLAs and compliance.
• Direct Engineering and Operational teams, including training and performance.
• Maintain strong client and stakeholder relationships, with reporting.
• Manage financial plans focusing on revenue, profit and cost control.
• Identify improvements and implement controls to meet contractual commitments.
• Deliver clear communications and ongoing training for site staff and systems.

Skills

Hard Services FM

Leadership & Team Management

Communication skills

H&S Awareness/NEBOSH/IOSH

Education

Engineering qualification in electrical/mechanical/gas

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager!

Are you a skilled facilities management professional looking for a new opportunity?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in Heathrow/Slough.

What You'll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Engineering Background: Recognised national qualification in an engineering field (electrical/mechanical/gas).
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

Join a leading global company and expand your horizons.

Enjoy ample opportunities for skill development and professional advancement.

Contribute to a safe, inclusive, and positive work environment.