Contract Manager

Doosan Group; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of materials handling solutions in Northampton is seeking a Key Account Manager. This role focuses on managing customer contracts and ensuring service levels meet expectations. Ideal candidates will have experience in account management and sales, possess strong organizational skills, and be confident in data management. The company offers a competitive salary and comprehensive benefits including a pension scheme and employee welfare initiatives.

Benefits

Competitive Salary Package

Contributory Pension Scheme

Employee Welfare Scheme

Employee Assistance Programme

Qualifications

• Proven experience in Key Accounts, Contracts, or Operations Management roles.
• Excellent planning and organizational skills.
• Experience in capital fleet and asset management.

Responsibilities

• Maintain service levels equal to or above contracted service levels.
• Manage inbound and outbound sales activities, including quotes and negotiations.
• Ensure timely delivery of new equipment to Key Accounts.

Skills

Key Account Management

Sales Activities Management

Planning and Organization

Data Management

Financial Awareness

Job description

Social network you want to login/join with:

Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services, and fleet management. Rushlift offers impartial advice to help customers maximize the effectiveness of their industrial equipment fleets through long-term hire contracts or servicing and repair arrangements.

We provide all types of forklift trucks, from powered pallet trucks to wire-guided systems, and maintain a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes.

Your key responsibilities will include:

• Ensuring the Key Account Contract Management team maintains service levels equal to or above the contracted service level agreement.
• Managing inbound and outbound sales activities, including customer quotes, negotiations, and contract closures.
• Ensuring all new equipment is delivered to Key Accounts with the correct specifications in a timely manner.
• Ensuring the ongoing replacement of the most appropriate existing equipment.
• Collaborating closely with the Key Accounts Operations Manager to continually improve processes.

What we are looking for:

• Proven experience in Key Accounts, Contracts, or Operations Management roles.
• Excellent planning and organizational skills.
• Experience in capital fleet and asset management.
• Confidence in data management and analysis.
• Strong attention to detail and accuracy.
• Financial awareness and familiarity with profit & loss statements.

What we offer:

• Competitive Salary Package
• Contributory Pension Scheme
• Enhanced Parental Policies
• Employee Welfare Scheme – vouchers for birthdays, weddings, children, studies, long service, etc.
• Employee Assistance Programme offering retail, health, gym discounts, confidential counselling, Cycle2Work Scheme, and more.

What Happens Next?

After submitting your application, our People Team will review your skills and experience based on your CV. If suitable, they will contact you to discuss the next steps.

We ensure our recruitment processes are fair, transparent, and consistent across the UK, maintaining a high standard of candidate experience.

Rushlift is committed to equality of opportunity for all employees. We strive to create a workplace free from discrimination, where everyone is treated fairly and with dignity and respect. For more information about how we handle your data, please view our Applicant Privacy Policy.