Contract Manager

Compass Group UK & Ireland; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A prestigious healthcare facility in London is seeking a Contract Manager to oversee catering and cleaning services. This high-profile role demands excellence in service delivery, strong leadership, and the ability to manage complex relationships, ensuring the best experience for patients and staff alike. Join Compass Group UK & Ireland and enjoy a competitive benefits package designed to support your career growth.

Benefits

Contributory pension scheme

Career growth programmes

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness and mindfulness classes

Qualifications

• Proven experience managing soft FM services in healthcare or similar environments.
• Strong leadership and team management skills.
• Excellent stakeholder engagement and contract management experience.

Responsibilities

• Lead day-to-day operations of catering and cleaning services.
• Monitor KPIs and compliance in food safety and cleaning audits.
• Manage budgets and resource planning.

Skills

Leadership

Client relationship management

Commercial awareness

Infection control knowledge

Adaptability

Job description

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Job Introduction

Lead with purpose. Deliver excellence in hospitality and hygiene.

We are seeking a passionate and experienced Contract Manager to oversee the Catering and Cleaning services at a prestigious private healthcare facility in the heart of London.

This is a high-profile role where service excellence, attention to detail, and strong people leadership are key to ensuring the best possible experience for patients, staff, and visitors.
What you'll be doing:

• Leading the day-to-day operations of catering and cleaning services across the private hospital site
• Managing and inspiring on-site teams to deliver consistently high standards of service
• Building strong relationships with the client and stakeholders to understand and exceed expectations
• Monitoring KPIs and compliance across food safety, infection control, and cleaning audits
• Driving continuous improvement, innovation, and patient-focused service delivery
• Managing budgets, cost control, and resource planning
• Ensuring full compliance with health and safety regulations and Compass Group standards

What we're looking for:

• Proven experience managing soft FM services (catering and/or cleaning) within healthcare or a similar complex environment
• Exceptional leadership and team management skills
• Strong commercial awareness and contract management experience
• Excellent client relationship management and stakeholder engagement
• Understanding of infection control, food safety, and healthcare compliance standards
• Resilient, adaptable, and committed to delivering service excellence in a demanding environment

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0407/92956001/52748687/STC #Medirest Signature

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!