Contract Manager

CBW Staffing Solutions; London; On-site; GBP 70,000; Full time

Job summary

An established industry player is seeking a Contract Manager with a strong background in Facilities Management to oversee operations across commercial buildings in London. The role involves managing hard services, ensuring compliance with health and safety standards, and fostering client relationships. This is a fantastic opportunity for a motivated individual to contribute to a dynamic team while enjoying a competitive salary and opportunities for career progression. If you have a technical M&E background and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• Qualified in engineering discipline with experience in service delivery.
• Proven track record in commercial building maintenance and team management.

Responsibilities

• Manage KPI and SLA's, ensuring compliance with health and safety standards.
• Oversee staff recruitment, development, and performance management.
• Maintain client relationships and manage additional business opportunities.

Skills

Facilities Management

Health and Safety Management

Client Relationship Management

Communication Skills

Team Management

Education

Engineering Qualification (Electrical or Mechanical)

C&G, HNC, HND or higher

Job description

Contract Manager - FM Service Provider - London, Paddington - Up to 70,000

Are you a Contract Manager looking for a fresh challenge? Do you have a proven background in Facilities Management? Do you hold M&E qualifications? If the answer is yes, then read on.

Fantastic opportunity to work for an FM Service Provider in London. CBW are currently recruiting for a Contract Manager to oversee all hard services across a small portfolio of commercial buildings located in Paddington. The successful candidate will come from a technical M&E background and will have experience in the overall day-to-day running of the building. In return, the company is offering a competitive package paying up to 70,000 based on experience, further training, and career progression.

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key duties & responsibilities

• Report directly to the Operations Manager
• Manage agreed KPI and SLA's.
• Responsible for managing the company's H&S and environmental performance on the contract.
• Plan and implement building shutdowns and complex client project works.
• Responsible for managing the company's quality procedures on site
• Recruitment of any new staff
• Responsible for the development of all staff, which will include annual appraisals.
• Manage staff absenteeism and be responsible for disciplinary issues
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
• Offer technical support to both the client and the engineering team
• Responsible for the permit system.
• Attend client meetings
• Financial understanding/experience (P&L etc)

Requirements

• Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
• Experience of service delivery across a hard services contract
• Previous experience of managing an FM engineering team.
• A proven track record in commercial building maintenance
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Excellent communication and customer service skills