Contract Manager

J.P. MORGAN; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading global real estate service company seeks a Contract Manager in London to oversee contract management of staff and operations in the building services industry. The role requires strong leadership, communication skills, and experience in managing engineering teams to ensure compliance and optimize quality service delivery. Ideal candidates will possess formal training and certifications in electrical or mechanical disciplines, along with strong organizational skills to enhance operational efficiency.

Qualifications

• Experience in the building services industry.
• HV Authorized Person preferred.
• NEBOSH/IOSH or equivalent training desirable.

Responsibilities

• Responsible for contract management of staff and operations.
• Manage daily Engineering team and ensure compliance.
• Develop financial plans for revenue and cost reduction.

Skills

Strong communication skills

Organizational skills

Leadership

Health and safety understanding

Education

Formal electrical or mechanical training

ONC/HNC or higher

Tools

Microsoft Office

Job description

Contract Manager

Job ID 212095

Posted 20-Mar-2025

Role type Full-time

Areas of Interest Building Management, Engineering/Maintenance

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

Company Profile

CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Job Title: Contract Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team.

Role Summary:

• Responsible for contract management of staff, operation, and maintenance of electrical and mechanical plants/services, project works, and building performance.
• Manage the Engineering team daily, ensuring compliance with CBRE disciplinary processes and procedures.
• Direct, instruct, and manage all CBRE staff and SSPs, ensuring adherence to working practices.
• Complete weekly operations reports and attend weekly meetings with the client.
• Report any issues impacting building operations immediately to CBRE and senior management.
• Review operating procedures regularly, recommending improvements for working practices and emergency procedures.
• Liaise with the client and CBRE Area Manager regarding contract issues.
• Ensure staff are knowledgeable about the operation of critical and non-critical systems.
• Maintain quality standards across facilities.
• Communicate and implement business policies and processes effectively.
• Optimize staffing structures for cost efficiency and service quality.
• Collaborate with other Operations Managers to develop the business and support team efforts.
• Develop financial plans for revenue, profit, and cost reduction, ensuring targets are met or exceeded.
• Implement control systems to meet statutory, policy, and contractual obligations.
• Maintain a customer-focused approach and strong relationships with key clients.
• Provide leadership, coaching, and support to team members.
• Communicate effectively through various channels, including reports, meetings, and briefings.
• Create a learning environment with training and development plans to enhance team skills and potential.
• Attend on and off-site training, potentially requiring nights away.

Experience Required:

• Experience in the building services industry.
• HV Authorized Person (preferable).
• Formal electrical or mechanical training at least to City and Guilds level; ONC/HNC or higher preferred.
• Strong communication skills with the ability to lead and motivate teams.
• Understanding of health and safety issues; NEBOSH/IOSH or equivalent training desirable.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good command of English and Mathematics.
• Strong organizational and prioritization skills.
• Ability to work under pressure while maintaining quality service delivery.