Contract Manager

Manchester Arndale; Leeds; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

OCS UK & Ireland is seeking an experienced contract operations professional to lead the management and service delivery of contracts. You will create and sustain cohesive teams, ensuring cost-effective service delivery and strong client interfacing to meet contract objectives.

The role requires formal technical education in mechanical/electrical disciplines, HNC level, and recognised accreditation. You will drive opportunities and uphold high standards within the regional business unit.

Qualifications

• Formal technical education / qualification in Mechanical / Electrical or similar discipline.
• Minimum of HNC level or equivalent.
• Recognised professional accreditation (e.g., MIEE).
• Sound technical knowledge of complex facilities and building services.

Responsibilities

• Responsible and accountable for the profitable and operational management and service delivery of Contracts to meet the business and contract objectives.
• Create and sustain cohesive, cost-effective teams for the service delivery of the Contracts.
• Interfacing with Clients to ensure the satisfactory service delivery of the contract deliverables.
• Identify organic and new business opportunities.
• As a member of the Regional Business Unit management team, contribute across all aspects of the Business Unit.

Skills

Contract management

Leadership

Communication

Organisation

Education

HNC level

Mechanical / Electrical qualification

MIEE accreditation

Tools

CAFM systems

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Working Hours: Monday to Friday (37.5 hours)

Job Purpose: Responsible and accountable for the profitable and operational management and service delivery of Contracts to meet the business and contract objectives. Create and sustain cohesive, cost-effective teams for the service delivery of the Contracts. Interfacing with Clients to ensure the satisfactory service delivery of the contract deliverables. Identify organic and new business opportunities. As a member of the Regional Business Unit management team, make a broad and powerful contribution across all aspects of the Business Unit.

Essential Criteria

• Formal technical education / qualification in Mechanical / Electrical or similar discipline to a
• Minimum of HNC level or equivalent;
• Recognised professional accreditation (e.g., MIEE);
• Sound technical knowledge of complex facilities and building services;
• Ability to communicate, verbally and in writing, in a highly effective and compelling manner;
• Highly organised;
• Can demonstrate excellent contract management capability and pro-active attitude;
• Able to work under pressure, adhere to tight guidelines and work under own initiative;
• Leads by example and encourages the team to create solutions that go beyond the
• immediate needs to add value to the customer and business.
• Facilitates co-operation and team thinking between team members.
• Openly and honestly expresses views and encourages others to do the same.
• Develops the team’s capability, a compelling motivator through giving constructive
• feedback, coaching and mentoring.
• Measures performance of the team in areas of productivity, quality and delivery for both
• internal and external customers.
• The above is not an exhaustive list of duties & responsibilities and you will be expected to
• carry out on behalf of the company any reasonable request within your skills base and
• experience.

Desirable

• Excellent computer / IT skills and proven knowledge of CAFM systems.
• Extensivesector experience at a management level
• Up to date and sound knowledge of industry best practices and developments in operational and facilities management;

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.