Contract Manager

Corps Security; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 Days annual leave

Sick pay scheme

Digital GP

Medicash scheme

Pension scheme

Death in Service

Enhanced family leave

Staff discounts

Recruitment bonus

New business leads

Employee Assistance Programme

Job summary

Corps Security is seeking a site-based Security Manager to lead a security team and deliver high-standard service across client contracts in the Greater London area.

You will need proven security leadership experience, strong organisational skills, and a relentless focus on safety, compliance and client satisfaction. The role offers a structured career path and comprehensive benefits.

Qualifications

• Excellent communication skills with a strong customer focus.
• A valid SIA Front-Line License is essential.
• Previous security management experience is required.
• Ability to work to deadlines and multitask under pressure.
• Proactive, confident and able to lead teams.
• Strong IT skills including Microsoft Excel.

Responsibilities

• Act as trusted partner to clients, building professional relationships focused on service quality, assurance and value.
• Deliver consistently high standards of customer service, ensuring contracts are stable, compliant and retained.
• Lead structured client engagement through planned monthly meetings, contract reviews and performance discussions.
• Ensure KPIs are clearly defined, tracked, and transparently shared with clients.
• Proactively identify service improvements, innovation and efficiencies that enhance the client experience.
• Maintain accountability for operational delivery across all service lines.
• Oversee recruitment, vetting, and staffing in partnership with Duty Managers and Scheduling.
• Manage sickness, absence, overtime and annual leave while maintaining governance.

Skills

Excellent communication

SIA Front-Line License

Security management experience

Proactive mindset

Deadline-driven

IT skills (Excel)

BS7858 vetting

Tools

Excel

Job description

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

Who are we looking for?

We currently have an exciting opportunity for a site-based Security Manager. Someone who has the ability to manage a security team and provide an efficient, flexible, and motivated team is pivotal to the success of this role.

You will need to have excellent planning, organisational and commercial skills together with experience to recognise opportunities.

What we offer:

We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

• 25 Days annual leave per annum


• Company sick pay scheme


• Access to Digital GP & Medicash Scheme *subject to conditions*


• Excellent Company Pension Scheme


• Death in Service - 3x salary (subject to company pension enrolment, upon completion of probationary period)


• Enhanced Family Leave Pay


• High staff discounts & rewards scheme


• Recruitment bonus scheme


• New business lead scheme


• Employee Assistance Programme

What you will need:

• Excellent communication skills and a strong customer focus


• A valid SIA Front-Line License - essential


• Previous Security Management experience


• Confidence and Proactiveness


• Ability to work to deadlines, multitasking and working under pressure


• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)


• Able to achieve vetting to BS7858 Standards

What are you going to do:

• Act as trusted partner to clients, building strong, professional relationships focused on service quality, assurance & value


• Deliver consistently high standards of customer service, ensuring contracts are stable, compliant & retained


• Lead structured client engagement through planned monthly meetings, contract reviews and performance discussions


• Ensure KPIs are clearly defined, tracked, scored & transparently shared with clients


• Proactively identify service improvements, innovation and efficiencies that enhance the client experience


• Maintain full accountability for operational delivery across all service lines


• Maintain accurate, up-to-date operational documentation e.g. Assignment Instructions, Risk Assessments, surveys, audits & penetration testing


• Ensure all documentation is compliant and accessible


• Drive a culture of proactive risk identification, mitigation & escalation


• Ensure welfare, site visits, audits & compliance checks are completed


• Participate in the Out of Hours / Duty Executive rota


• Lead, manage and motivate operational teams


• Ensure manning levels meet contractual and operational requirements


• Oversee recruitment, screening and vetting in partnership with Duty Managers, Compliance and Central Scheduling


• Maintain control of sickness, absence, overtime and annual leave


• Manage employee relations cases end‑to‑end - supported by HR


• Develop direct reports through coaching, performance reviews and structured development planning


• Maintain a tight operational and commercial grip on performance


• Take ownership of contract profitability


• Understand commercial pressures and client drivers, balancing service excellence with cost discipline


• Actively identify growth opportunities within existing and prospective client portfolios


• Ensure full compliance with Health & Safety, Quality and Security policies


• Maintain high standards of governance, record keeping and audit readiness at all times


• Act as an ambassador for the business, demonstrating professionalism, integrity and leadership


• Proactively manage own development, maintaining awareness of industry trends, risks and innovations


• Attend training, briefings and networking opportunities to remain current and commercially informed

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - ‘career’ section and familiarise yourself with the Privacy Notice (Recruitment). Please ensure you are happy with the content, before applying for one for our jobs.