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Contract Manager

CBRE

Birmingham

On-site

GBP 40,000 - 60,000

Full time

28 days ago

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Job summary

CBRE is seeking a Contract Manager to oversee facilities management in Birmingham. The role involves managing operations, ensuring compliance with health and safety regulations, and leading a team for optimal service delivery. Ideal candidates will have relevant experience in facilities management and strong leadership skills.

Qualifications

Experience in Facilities Management industry.
Strong communication skills.
Ability to lead and direct a team.

Responsibilities

Oversee contract management of operations and maintenance.
Manage Engineering team compliance with procedures.
Conduct regular reviews of operating procedures.

Skills

Communication

Leadership

Organizational

Education

NEBOSH / IOSH certification

Tools

Microsoft Office

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Birmingham - England - United Kingdom of Great Britain and Northern Ireland

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Contract Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the Birmingham team.

Role Summary

Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance.
Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures.
To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices.
To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management.
To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies).
To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio.
To ensure quality is maintained throughout the facilities.
Ensuring business policies and processes are effectively communicated, and implemented within the contract.
Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home .

Experience Required

Experience in Facilities Management industry.
Manufacturing environment exposure would be advantageous.
Delivery of Hard Services FM
Managing subcontractors on site
Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives.
Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable.
Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
A good level of English and Mathematics required.
Strong organisational and communication skills with the ability to prioritise workloads.
Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Service line: GWS Segment

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing

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