Contract Hire & Leasing Support Executive (Fleet/Automotive) Operations · Milton Keynes ·

Return on Investment Ltd; Milton Keynes; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Join a forward-thinking company that excels in providing outsourced fleet solutions to the automotive industry. As a Contract Hire & Leasing Support Executive, you will play a crucial role in ensuring seamless operations and exceptional service for clients. This position is ideal for detail-oriented individuals passionate about fleet management. You will be responsible for processing leasing applications, maintaining CRM systems, and enhancing client satisfaction through effective communication. With a competitive salary and robust benefits package, this role offers a collaborative work environment that fosters career growth and innovation.

Benefits

Wettbewerbsfähiges Gehalt

Zugang zu einem Unternehmensrentenplan

Private Gesundheitsversorgung

Wohlfühlfonds

Umfassende Schulungsprogramme

Qualifications

• Proven experience in a support or administrative role within the automotive or leasing sector.
• Strong attention to detail with a high degree of accuracy in data entry.

Responsibilities

• Processing leasing applications, ensuring compliance with company protocols.
• Maintaining and updating internal CRM systems with contract details.

Skills

Erfahrung in der Unterstützung oder Verwaltung im Automobilsektor

Aufmerksamkeit für Details

Organisations- und Multitaskingfähigkeiten

CRM-Systeme

Microsoft Office Suite (Word, Excel, Outlook)

Schriftliche und mündliche Kommunikationsfähigkeiten

Kenntnis von GDPR und Compliance

Tools

CRM-Systeme

Microsoft Office Suite

Job description

Location: Hybrid (Milton Keynes Office/Remote)
Job Type: Full-time - HYBRID - 2 days office based in Milton Keynes
Salary:Up to £30,000

About Us

ROI is at the forefront of providing top-tier, outsourced fleet solutions, elevating efficiency, sales, and satisfaction for major players in the automotive industry, including vehicle manufacturers, leasing companies, and dealerships. With over a decade of excellence, our innovative expertise in CRM platforms places us among the fastest-growing automotive support agencies in the UK.

Role Overview: Contract Hire & Leasing Support

Become a pivotal part of our organisation as a Contract Hire & Leasing Support Executive. You will play a vital role in enabling seamless operations and exceptional service for our leasing and contract hire clients. This position is perfect for a detail-oriented individual with a passion for the automotive industry and fleet management. Your primary responsibilities will include:

• Processing leasing applications, ensuring compliance with company protocols and accuracy.
• Maintaining and updating internal CRM systems with contract details and customer information.
• Responding promptly to client queries, resolving lease agreements inquiries professionally.
• Coordinating with cross-functional teams to streamline leasing processes and enhance client satisfaction.
• Generating and reviewing reports on contract performance and customer feedback.

Key Skills & Experience Required

• Proven experience in a support or administrative role within the automotive or leasing sector.
• Strong attention to detail with a high degree of accuracy in data entry.
• Excellent organisational and multitasking abilities.
• Proficient in using CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
• Outstanding written and verbal communication skills, with the ability to engage effectively with diverse clients.
• An adaptable, proactive approach with the capability to work independently and meet deadlines.
• A solid understanding of GDPR and compliance matters relating to contract management.

Join Our Team – Why Choose ROI?

Becoming part of ROI means more than just joining a company; it's about being part of a community focused on innovation and excellence. Here's what we offer:

• Competitive salary alongside a robust benefits package.
• A positive, collaborative work environment with opportunities for career growth and advancement.
• Comprehensive training programmes to enhance your skills and advance your career.
• Access to our company pension scheme, private healthcare, and wellbeing fund.
• The chance to work with prestigious automotive brands in a technologically advanced workspace.

We are committed to creating an inclusive workplace that values diversity and encourages innovation through collaboration.

How to Apply

If this sounds like the perfect role for you, click 'APPLY' and submit your CV today! We look forward to welcoming a new member to our team who shares our passion for excellence in the automotive industry.