Contract & Compliance Specialist — Quality & Performance

WMJobs; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

West Midlands Combined Authority (WMCA) is seeking a Contract and Compliance Officer to safeguard the quality and effectiveness of commissioned services. You will monitor contract performance, support compliance with UK procurement regulations, and work with providers to drive improvement.

Your efforts help ensure services meet standards and that public funds are used responsibly. In this role you will collaborate with Contract Managers, facilitate meetings, and produce reports on monitoring

Responsibilities

• Support the monitoring and maintenance of best practice contract management across WMCA.
• Monitor service-related issues through agreed processes and reporting systems.
• Recommend improvements to support service quality and compliance.
• Provide advice and support to ensure commissioned services meet required quality standards.
• Support compliance with UK contracting regulations, including relevant procurement legislation.
• Ensure quality and contract compliance in line with legislation, regulation, guidance and practice standards.
• Support the commissioning of quality services to meet performance measures and external inspection requirements.
• Work with Contract Managers to manage complex contract situations, including potential suspension or termination.
• Support negotiations with providers and organisations to achieve satisfactory solutions.
• Attend meetings with colleagues, providers and other agencies as required.
• Report regularly to senior management at quality assurance meetings.
• Provide advice and guidance to colleagues and providers on procurement and contract compliance matters.
• Produce reports on monitoring activity.
• Produce and present information relating to monitoring, contract and compliance activity and outcomes.
• Support action where a service is not achieving expected standards, including deep dives, audit feedback and tracking corrective action.

Job description

West Midlands Combined Authority (WMCA) is seeking a Contract and Compliance Officer to safeguard the quality and effectiveness of commissioned services. You will monitor contract performance, support compliance with UK procurement regulations, and work with providers to drive improvement.

Your efforts help ensure services meet standards and that public funds are used responsibly. In this role you will collaborate with Contract Managers, facilitate meetings, and produce reports on monitoring