Contract Co-ordinator

www.findapprenticeship.service.gov.uk - Jobboard; Bletchley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing service in Bletchley is seeking a candidate to support management in overseeing client and temporary worker relationships. The role involves fulfilling customer requirements, administering time and attendance systems, and managing temporary workers effectively. A shift pattern of 4 on 4 off with an hourly rate of £13.85 awaits qualified candidates.

Benefits

Full training provided

Qualifications

• Experience in client management and temporary worker coordination.
• Ability to maintain accurate records and ensure compliance.
• Strong communication and relationship-building skills.

Responsibilities

• Proactively fulfil customer requirements.
• Coordinate temporary worker site introductions.
• Manage temporary worker enquiries and performance.

Job description

To support the management team in the day-to-day requirements of a TBC onsite contract working as part of a team in effectively managing client, temporary workers, and internal stakeholder relationships, to deliver a high level of service to both clients and temporary workers.

Working a 4 on 4 off shift pattern primarily 0600 to 1800 with some flexibility to cover holidays and sickness. Hourly pay is £13.85 per hour with overtime at £20.78 per hour.

Client focused responsibilities:

* Proactively fulfil customer requirements

* Coordinate and/or deliver temporary worker site introductions/assessments

* Provide a check-in service ensuring all workers have arrived safely on site at the beginning of each shift start time, making replacements where required

* Administer time & attendance systems

* Liaise with your line manager to ensure the required numbers are being supplied, any shortfalls remedied

* Engage with all temporary workers and client managers by maintaining a daily shop floor presence

* Build and maintain strong rapports with all key influencers and stakeholders

* Work to a daily schedule within agreed timescales

* Ensure all customer data and worker records are updated daily and remain legally compliant

* Identify any areas that will 'improve efficiencies' and 'operational excellence' within the site

Management of Temporary Workers:

* Assisting the team in collating hours for weekly payroll processing within the given deadline

* Manage temporary workers holidays effectively

* Deal with temporary worker enquiries in an effective and timely manner

* Identify underperforming temporary workers to turnaround or replace

* Address and support performance and welfare related subjects with temporary workers

* Manage temporary workers sickness absence with the effective use of the absence management procedure

* Identify temporary workers within the onsite workforce, for any potential permanent roles with the client

Compliance:

* Be aware of any contractual/service level obligations and ensure these are being adhered to

* Escalate any potential risks or hazards observed immediately to line manager

* Manage accident reporting procedure

* Understand and comply with all company policies and procedures

* Control and manage all onsite assets and PPE stocks, including deduction processes

* Assist with maintaining eligibility to work checks

Recruitment:

* Fully understand the client's recruitment needs and ensure there is sufficient planning in place to satisfy the required volume and quality of new temporary workers

* Escalate any potential shortfalls in the current recruitment plan

* Continually attract sufficient candidates through various media, including advertising, social media, networking and word of mouth

* Review new starters/inductees and assess suitability at the start of the assignment

* Ensure reference checking is carried out in line with client requirements

Full training will be provided!