Contract Assurance Technician

Yorkshire Water; Bradford; On-site; GBP 31,000 - 39,000; Full time

Job summary

A leading water services company in the UK is seeking a Contract Assurance Technician for a 12-month fixed-term contract. The successful candidate will review and audit partner work ensuring compliance with specifications and standards. This role demands excellent knowledge of clean water operations and effective communication with stakeholders. If you're passionate about delivering quality service and supporting the environment, apply today.

Benefits

Competitive salary

Annual bonus opportunity

Attractive pension scheme

25 days annual leave

Life assurance cover

Development opportunities

Comprehensive benefits package

Qualifications

• Experience in Contract Assurance Technician role.
• Ability to review and audit work to specifications and standards.
• Skills to communicate effectively with partners and stakeholders.

Responsibilities

• Review/audit partner work for compliance and standards.
• Analyze audit data to identify recurring issues.
• Engage with stakeholders to improve quality/commercial issues.

Skills

Excellent knowledge of Clean Water operations and functions

Good H&S knowledge, experience, and skills

Excellent customer service ethic

Good communication skills

Excellent organisational skills

Knowledge of contractual legislation

Good understanding of current industry repair methods

Full driving license

Job description

Contract Assurance Technician - 12 Month Fixed Term Contract

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £31,156 - £38,917
• A Company Electric van
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (Currently up to 12% company contribution)
• Development opportunities in line with the Contract Assurance Technician progression plan
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Yorkshire area

Work type: Fixed Term Contract - 12 Month 37 hours per week, Monday - Friday.

We have an exciting opportunity for a Contract Assurance Technician to join the Water Distribution at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Distribution are a key part of how we plan to meet the changing expectations of customers and regulators.

To provide assurance over the cost and quality of service partner work delivered through the Water Services Partnership, through on-site audits, remedial supervision, and on-site partner support.

Where you fit in:

As our Contract Assurance Technician you will

• Review / audit work carried out by service partners and ensure it has been carried out to the correct specifications and legal, safety and environmental standards.
• Review job cost data and compare against on-site audit findings to ensure applications are representative of the works carried out.
• Work with the key stakeholders within YW and service partners to develop and implement actions to improve any quality/commercial issues arising from audits.
• Capture data from site inspections and audits.
• Carry out analysis of inspection/audit data to identify recurring issues.
• Present findings to YW and service partner stakeholders on a regular basis.
• Attend site with service partners while undertaking Remedial works to provide assurance that Remedial work is being fed-back appropriately.
• Attend site to support service partners where Field/Leakage are unable to attend and non-attendance would result in a wasted cost.
• Be able to instil excellent performance by setting clear expectations of our partners linked to business targets.
• Drive excellent standards and performance in health and safety, environmental compliance and quality of workmanship.
• Escalate risks and issues appropriately via the correct forums.
• Fact finding and analysis of current ways of working to identify opportunities for improvement.
• Engage and communicate with partners and respective management teams to ensure issues are highlighted and effective solutions and ways of working are developed and implemented in a timely manner.
• Work with Clean Water partners to maintain professional, effective relationships.

What skills & qualifications you will need:

• Excellent knowledge of Clean Water operations and functions.
• Good H&S knowledge, experience, and skills.
• Excellent customer service ethic
• Good communication skills
• Excellent Organisational skills
• Knowledge of contractual legislation and YW Service Partner policies/processes in relation to the role.
• Good understanding of current industry repair methods and practices.
• Full driving license

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

If you've got experience in Contract Assurance Technician and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date 17th August 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: -

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Contract Assurance Technician

• We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.
• We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.