Contract Administrator Fire

A2Dominion; London Borough of Ealing; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Wellbeing allowance

Staff discounts

Learning & development

Job summary

A2Dominion is seeking a Contract Administrator to join our Fire Safety Team in London. You will provide comprehensive administrative support to ensure fire safety compliance, contractual obligations and KPIs are effectively managed.

Key responsibilities include coordinating FRA actions, fire door inspections, contract administration, and reporting. The role requires GCSEs, strong IT skills (Outlook, Word, Excel), and experience in fire safety or housing environments.

Qualifications

• GCSE Maths and English (A*-C).
• Strong IT skills with Outlook, Word and Excel.
• Experience in fire safety, compliance, health & safety or housing.
• Excellent administrative, organisational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong verbal and written communication.
• Customer-focused approach and service delivery.
• Proactive and able to work independently or in a team.
• Understanding of compliance processes in housing would be advantageous.

Responsibilities

• Monitor and manage Fire Risk Assessment (FRA) actions and ensure remedial works are completed on time.
• Coordinate fire safety programmes including fire door inspections, repairs and replacements.
• Administer fire safety contracts, contractor frameworks and compliance activities.
• Liaise with residents, contractors, consultants and external stakeholders, including Fire & Rescue Services.
• Raise and manage work orders, coordinate access for inspections and works, act as a key contact for fire safety matters.
• Produce reports, monitor compliance performance and maintain records and documentation for audits.
• Maintain CRM and invoice processing systems and ensure up-to-date information.
• Provide admin support to the Fire Safety Team, organise meetings, take minutes and track actions.

Skills

Organisational skills

Time management

Communication skills

Multitasking

Education

GCSE Maths & English

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Contract Administrator to join our Fire Safety Team and play a key role in helping us keep residents safe and our homes compliant. You will provide comprehensive administrative support to the Fire Safety function, ensuring that fire safety compliance activities, contractual obligations, key performance indicators (KPIs), and regulatory requirements are effectively managed and achieved.

The role requires excellent organisational skills, attention to detail, and the ability to work collaboratively with contractors, consultants, residents, and internal stakeholders to support the delivery of a robust fire safety compliance programme.

Key Responsibilities

• Monitor and manage Fire Risk Assessment (FRA) actions, ensuring remedial works are completed within agreed timescales.
• Coordinate fire safety programmes, including fire door inspections, repairs, and replacements.
• Support the administration of fire safety contracts, contractor frameworks, and compliance activities.
• Liaise with residents, contractors, consultants, operational teams, and external stakeholders, including Fire and Rescue Services.
• Raise and manage work orders, coordinate access for inspections and works, and act as a key point of contact for fire safety matters.
• Produce reports, monitor compliance performance, and maintain accurate records, certifications, and documentation for audit purposes.
• Maintain compliance, CRM, and invoice processing systems to ensure accurate and up-to-date information.
• Provide administrative support to the Fire Safety Team, including organising meetings, taking minutes, tracking actions, and supporting delivery of KPIs and service standards.

More About You

• Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
• Strong IT skills, including Microsoft Outlook, Word and Excel.
• Experience in a fire safety, compliance, health & safety, property services, housing, or similar environment.
• Excellent administrative, organisational and time management skills, with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines effectively.
• Strong verbal and written communication skills, with confidence building relationships across a range of stakeholders.
• A customer-focused approach and commitment to delivering excellent service.
• Proactive, adaptable and able to work independently as wellas part of a team.
• Understanding of compliance processes, contractor management and regulatory requirements within a housing or property setting would be advantageous.

About Us

A2Dominion is more than a housing provider. We are a not-for-profit organisation with a clear social purpose: creating homes and communities people love to live in. With over 38,000 homes across London and Southern England, we reinvest our profits into building more affordable homes and delivering services that make a genuine difference. As part of the G15 group, we are proud to contribute to tackling the housing crisis and supporting thriving communities.

Choosing Us Is Easy

As an A2Dominion employee, you’ll enjoy a meaningful role with the flexibility, support, and benefits you need to thrive. For this role, our offer includes:

• 25 days’ holiday (plus Bank Holidays), rising to 28 days after 3 years’ service.
• Up to 8% contributory pension
• A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family
• Access to a wide range of staff discounts
• Investment in your learning and development.
• We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Diversity & Inclusion

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [e-mail].

We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

Becci Zapala is managing this vacancy – [e-mail]