Contract Administrator

Build Recruitment Limited; Erith; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading Social Housing provider in Erith seeks an organised and proactive Contract Administrator to support operational teams delivering essential housing services. The ideal candidate will have experience in a similar role, possess strong administrative skills, and excel in communication. Responsibilities include contract support, managing repairs scheduling, and ensuring compliance. This position offers a salary of up to £29,000 with standard working hours from 8:00am–5:00pm, Monday to Friday.

Qualifications

• Experience in a Contract Support / Maintenance Administrator / Repairs Coordinator role within Social Housing.
• Strong organisational skills with the ability to prioritise effectively.
• Excellent communication skills and a strong customer service approach.

Responsibilities

• Provide day-to-day administrative and contract support to the maintenance team.
• Assist with scheduling repairs, maintenance works, and property visits.
• Manage work orders, update systems, and ensure accurate logging.
• Liaise with tenants, operatives, subcontractors, and internal teams.
• Produce reports and maintain compliance and H&S documentation.

Skills

Contract Support experience

Organisational skills

Communication skills

Customer service

Proficiency in MS Office

Tools

Northgate

DRS

Orchard

Civica

Job description

ContractAdministrator – Social Housing

Location: Erith
Salary: Up to £29,000
Hours: 8:00am–5:00pm, Monday to Friday

We are looking for an organised and proactive Contract Admin professional to join a leading Social Housing provider based in Erith. This role is perfect for someone who thrives in a busy environment, has strong administrative and coordination skills, and enjoys supporting operational teams delivering essential housing services.

Key Responsibilities

• Provide day‑to‑day administrative and contract support to the Social Housing maintenance team
• Assist with scheduling repairs, maintenance works, and property visits
• Manage work orders, update systems, and ensure all tasks are accurately logged
• Liaise with tenants, operatives, subcontractors, and internal teams to ensure efficient service delivery
• Produce reports, maintain compliance and H&S documentation, and support financial processes (POs, invoices, WIP tracking)
• Assist with contract documentation, audits, and performance reporting against KPIs

Skills & Experience

• Experience in a Contract Support / Maintenance Administrator / Repairs Coordinator role within Social Housing (preferred)
• Strong organisational skills with the ability to prioritise workload effectively
• Excellent communication skills and a strong customer service approach
• Proficient in MS Office and housing/repairs management systems (e.g., Northgate, DRS, Orchard, Civica)
• Ability to work independently as well as part of a supportive team

If you are interested in this role, please contact Lizzie Lee at Build Recruitment.