Contract Account Manager

Duval Associates; Manchester; On-site; GBP 32,000 - 40,000; Full time

Job summary

A leading account management firm in Manchester is seeking a Relationship Manager. This office-based role involves managing a portfolio of 100 business accounts, focusing on growth and retention. Applicants should have at least 2 years of B2B sales experience and be motivated to thrive in a KPI-driven environment. The competitive salary ranges from GBP32,000 to GBP40,000, with potential OTE of GBP50,000 and various benefits including 26 days of holiday and an on-site gym.

Benefits

26 days holiday plus bank holidays

On-site gym

Transport links

Employee discounts

Qualifications

• At least 2 years of relevant experience in B2B sales.
• Thrives in a KPI-driven environment.
• Motivated and committed to long-term career growth.

Responsibilities

• Manage 100 business accounts focusing on growth and retention.
• Handle contract renewals and customer queries.
• Achieve personal targets and KPIs.

Skills

Account management

Objection handling

Negotiation

Sales motivation

Time management

Job description

Relationship Manager

1. Account Management - Manage 100 business accounts, focusing on growth and retention of contracts and value.
2. Contract Renewals, Customer Experience, Objection Handling, Negotiation.
3. 100% account portfolio management with opportunities for cross-selling and up-selling.
4. Proactive account management experience required, especially in objection handling and negotiation.
5. Grow a portfolio of accounts with clear progression and career development from day 1.
6. Salary: GBP32,000 - GBP40,000 with achievable monthly and quarterly bonuses. OTE Year 1 GBP50,000, uncapped. Benefits include 26 days holiday plus BH, on-site gym, transport links, discounts, and more.

This role is office-based with a vibrant team culture. It involves fast-paced B2B account management, requiring at least 2 years of relevant experience.

1. Manage and grow an exciting client base, handling contract renewals, upgrades, and day-to-day queries.
2. Ideal for enthusiastic, resilient salespeople with ambition and motivation.
3. Speak to us for more details!

Who will you be?

• An account manager with sales flair, motivated, with 2+ years in B2B sales, thriving in KPI-driven environments.
• Passionate about wellbeing and offering impactful solutions.
• Committed to building a long-term career, viewing it as a marathon, not a sprint.
• Bright, educated, and able to thrive in a fast-paced office environment.

The Role:

• Proactively managing all aspects of business within your assigned channel of 100+ accounts.
• Providing excellent customer care, handling sales and service queries, liaising across departments, and communicating effectively.
• Handling inbound calls and emails from existing accounts, converting opportunities into sales through cross-selling and up-selling.
• Managing tasks efficiently through effective time management, planning, and prioritization.
• Achieving personal targets and KPIs.

Contact us about this exciting account management role based in Manchester!