Contract Account Manager

Churchill Services; Liverpool City Region; On-site; GBP 40,000; Full time

Job summary

A leading company in cleaning services is seeking a Cleaning Contract Manager to oversee a large rail contract in Liverpool. You will manage a diverse team, ensuring high cleaning standards and compliance with regulations while fostering client relationships. The role offers a competitive salary, professional development opportunities, and a commitment to an inclusive workplace.

Benefits

Employee Ownership

33 days holiday

Company sick pay

Maternity and paternity leave support

24/7 GP access and wellness support

Two paid volunteering days

Exclusive perks and discounts

Ongoing training and development

Wellbeing, Diversity & Inclusion initiatives

Recognition and rewards programs

Qualifications

• Strong leadership and motivational abilities.
• Experience in financial forecasting and budgeting.
• Knowledge of Health and Safety systems in the cleaning industry.

Responsibilities

• Managing a team of 4 supervisors and 55 operatives across 65 sites.
• Ensuring quality service delivery and compliance with Health & Safety procedures.
• Building relationships with clients and managing contract review meetings.

Skills

Leadership

Motivational skills

Interpersonal skills

Financial forecasting

Health and Safety knowledge

Job description

Based across Liverpool

£40,000per annum plus company car

We are looking for a Cleaning ContractManager to join our Transportteam overseeinga large railcontract.

You'll be managing a team of 4 supervisors and 55 operatives, ensuring all 65sites are properly supervised and that the specified cleaning standards are met and maintained to a high level. No two days will be the same. When you're dealing with people there's never a dull moment, and you'll use your strong interpersonal skills to support and develop your team.

As a Cleaning Account Manager you'll be:

• Building and maintaining strong relationships with clients, ensuring high levels of satisfaction for all involved.
• Ensuring the consistent quality of service delivery, with a focus on inclusivity and customer needs.
• Managing ad-hoc and regular activities such as projects, reports, and audits, supporting the Operations Manager as required.
• Leading contract and specification review meetings with clients
• Ensuring compliance with Health & Safety procedures and legislation,
• Identifying opportunities for continuous improvement, cost savings, and growth, while ensuring that all perspectives are valued and considered.

As a Cleaning Account Manager you'll have:

• Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels.
• Experience in financial forecasting, budgeting, and analysis
• A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved.
• Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs.
• A full driving license and the ability to travel to various sites as required - occasional nights required.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help...

Please note: Security clearance (DBS) drug and alcohol testingis required for this role.

Keywords:

Account Manager, Area Cleaning Manager, TransportMerseyside, Liverpool