Contract 2nd Line Support Engineer - DV Cleared

Searchability; Birmingham; On-site; GBP 80,000 - 100,000; Part time

Job summary

An established IT consultancy is seeking a DV Cleared 2nd Line Support Engineer for an on-site role in Birmingham. The candidate will provide technical support within a secure environment and troubleshoot various issues. Essential qualifications include active DV clearance and experience in 2nd line support, with a focus on Windows and networking expertise. The contract is full-time with a competitive daily rate of up to £200.

Qualifications

• Active DV clearance is essential.
• Proven experience in 2nd line support role required.
• Strong knowledge of Windows, Active Directory, and networking is needed.

Responsibilities

• Provide 2nd line technical support across a secure infrastructure.
• Troubleshoot and resolve hardware, software, and network issues.
• Ensure compliance with security protocols.

Skills

Active DV clearance

2nd line support experience

Windows operating systems knowledge

Active Directory

Basic networking

Excellent communication skills

Problem-solving skills

Education

IT certifications (CompTIA, ITIL, Microsoft)

Job description

NEW CONTRACT OPPORTUNITY WITH AN ESTABLISHED IT CONSULTANCY FOR A 2ND LINE SUPPORT ENGINEER WITH DV SECURITY CLEARANCE

• Job Title:DV Cleared 2nd Line Support Engineer
• Location:Birmingham (On-site)
• Contract Type:Contract (Inside IR35)
• Duration:6 month rolling contract
• Clearance Required:Active DV (Developed Vetting)
• Working Pattern:Full-Time, On-Site
• To apply, email: [e-mail]
• Daily rate up to £200

Overview: We are seeking a highly skilled2nd Line Support Engineerwith activeDV clearanceto join our client’s team in Birmingham. This is a full-time, on-site role supporting a secure environment and requires a candidate with a strong technical background and the ability to work under pressure.

Key Responsibilities:

• Provide 2nd line technical support across a secure infrastructure
• Troubleshoot and resolve hardware, software, and network issues
• Escalate complex problems to 3rd line or specialist teams where necessary
• Maintain documentation and update support tickets
• Support patching, upgrades, and deployments as needed
• Ensure compliance with security protocols and standards

Essential Skills & Experience:

• ActiveDV clearance(Developed Vetting – essential)
• Proven experience in a 2nd line support role
• Strong knowledge of Windows operating systems, Active Directory, and basic networking
• Familiarity with ITIL processes and service management tools
• Excellent communication and problem-solving skills

Desirable:

• Experience working in a secure, government or defence-related environment
• Certifications such as CompTIA, ITIL, or Microsoft (MCP/MCSA)

TO BE CONSIDERED….

Please either apply by clicking online or emailing me directly to [e-mail] further information please call me on 07704 152 640. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Dominic Barbet.I look forward to hearing from you.