Strategic Water Asset Technician

Bournemouth Water; England; On-site; GBP 26,000 - 34,000; Full time

Job summary

Bournemouth Water is looking for a Valve & Strategic Asset Technician to maintain the integrity and reliability of our drinking water network. You will inspect, operate, and service a range of strategic assets, supporting planned and reactive maintenance while working with delivery partners to ensure safe, compliant operations.

You will handle asset condition checks, assist with risk mitigation, and help maintain high standards of safety and customer service across sites and networks.

Qualifications

• Experience working in a water supply or utility environment.
• Ability to maintain operational assets, buildings, and infrastructure.
• Proven ability to work independently and as part of a team.
• Strong organisational and workload prioritisation skills.
• Excellent communication and customer service skills.
• Experience delivering work to deadlines and performance targets.
• Ability to remain calm during operational incidents and periods of pressure.

Responsibilities

• Carry out planned and reactive maintenance on strategic water network assets.
• Inspect, maintain, and service air valves, control valves, pressure reducing valves, and fittings.
• Support operation and maintenance of service reservoirs, pump stations and sites.
• Undertake reservoir cleaning and assist with asset condition assessments.
• Operate inspection equipment including CCTV and ROV when required.
• Deliver high standards of customer service to customers, contractors and local authorities.

Skills

Water industry experience

Independent worker

Strong communication

Customer service

Driving Licence

Education

GCSE English & Maths

EUSR Water Hygiene Certificate

Tools

GIS systems

Job description

Powered by Water, Driven by Purpose

Providing clean, clear, and safe drinking water is at the heart of what we do at Bournemouth Water. Every day, we treat and supply 150 megalitres of water, rigorously tested at every stage to ensure it meets the highest standards.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

About The Role

As a Valve & Strategic Asset Technician, you will play a key role in maintaining the integrity, reliability, and performance of the drinking water network. You will be responsible for inspecting, operating, servicing, and maintaining a range of strategic network assets to ensure the safe and continuous supply of water to customers. Working independently and alongside operational teams and delivery partners, you will support planned and reactive maintenance activities, contribute to network resilience, and ensure all work is completed safely, efficiently, and in compliance with company standards and regulatory requirements.

Key Responsibilities

Asset Operation & Maintenance

• Carry out planned and reactive maintenance on strategic water network assets.
• Inspect, maintain, and service air valves, control valves, pressure reducing valves, and associated network fittings.
• Support the operation and maintenance of service reservoirs, pump stations, buildings, and other operational sites.
• Undertake reservoir cleaning activities and assist with asset condition assessments.
• Operate inspection equipment, including CCTV and remotely operated vehicle (ROV) technology, where required.

Network Performance & Resilience

• Support activities that maintain network reliability and minimise customer disruption.
• Assist with planned and emergency supply interruption mitigation activities.
• Conduct trunk main inspections, mains flushing, valve servicing, and network maintenance works.
• Undertake excavation activities in non-highway locations to access and maintain network assets.

Health, Safety & Environmental Compliance

• Demonstrate a strong commitment to health, safety, security, and environmental standards.
• Ensure all work is completed in accordance with company policies, procedures, and quality management systems.
• Minimise environmental impact by supporting leakage reduction, preventing contamination, and promoting sustainable operational practices.
• Maintain awareness of contamination risks and respond appropriately to any incidents or concerns.

Customer & Stakeholder Service

• Deliver a high standard of customer service when interacting with customers, contractors, local authorities, and colleagues.
• Ensure network assets and operational sites remain secure and protected.
• Maintain company vehicles and represent the organisation professionally in the community.

Essential

Knowledge, Skills & Experience

• Experience working within a water supply or utility environment.
• Ability to maintain operational assets, buildings, and infrastructure.
• Proven ability to work independently and as part of a team.
• Strong organisational and workload prioritisation skills.
• Excellent communication and customer service skills.
• Experience delivering work to deadlines and performance targets.
• Ability to remain calm and effective during operational incidents and periods of pressure.
• Full UK Driving Licence.

Desirable

• ONC, City & Guilds, or NVQ Level 2 qualification in Water Distribution or a related discipline.
• Utilities, pipeline construction, or streetworks experience.
• Experience using GIS systems and network information tools.
• EUSR Water Hygiene qualification.
• LGV C+E licence and additional operational certifications.

Qualifications

Essential

• GCSE (or equivalent) in English and Mathematics.
• EUSR Water Hygiene Certificate.

Please be aware that when fully trained there will be a requirement to join a Standby Rota.

Closing Date: 24th November 2026

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid

- Build trust and be trusted. Be the one we all look to and can depend on.

Be You

- We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future

- Embrace change. Drive Progress. Own the challenge.