Continuous Improvement Manager

HelloFresh; Derby; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

HelloFresh is seeking a Continuous Manager to drive operational excellence within their team. The role focuses on quality improvement, engaging colleagues, and leading initiatives to enhance operational processes. A successful candidate will bring strong leadership and experience in FMCG, ensuring adherence to quality standards while nurturing a culture of continuous improvement.

Benefits

70% off HelloFresh or Green Chef boxes

Company pension scheme

Gym membership

Bupa private medical insurance

Electric vehicle scheme

Employee assistance programme

Nursery support scheme

Cycle to work scheme

Group Life Assurance

Qualifications

• Experience in FMCG or manufacturing environments.
• Confident in coaching continuous improvement tools.
• Experienced leader able to influence and motivate.

Responsibilities

• Lead quality improvement initiatives and own quality metrics.
• Conduct inspections and audits, promoting a culture of quality.
• Develop and implement quality management systems.

Skills

Continuous improvement

Quality control procedures

Data analysis

Leadership

Coaching

Education

Six Sigma Green Belt Qualification

Job description

About The Team:

The Continuous Manager sits within our Operational Excellence team and is responsible for driving a culture of excellence and continuous improvement throughout HelloFresh's operation. They will be reporting to our Head of OpEx and will have 2 direct reports below them. Responsible for the detection and correction of pick and pack defects, this is a data-driven team that exemplifies the HelloFresh attitude of an egoless environment and learning never stops!

What You Will Be Doing:

• You will engage and develop colleagues to meet their full potential to then allow the teams to achieve optimum performance
• You will lead quality improvement initiatives and own quality metrics in the distribution centre
• Lead the site Quality team, taking accountability for their performance and development to exemplify the teams values
• Maintain up-to-date and accurate records (including computerised/digital) of internal and external quality data, analysing this data to identify trends, problems, and opportunities for improvement
• Monitor and evaluate the operational processes and identify potential areas of improvement to ensure consistent quality
• Conduct regular inspections and audits to identify any quality or safety issues and collaborate cross-functionally to implement corrective and preventative measures to improve quality
• Educate and lead employees on quality control procedures, promote a culture of quality throughout the organisation
• Develop and implement comprehensive quality management systems and processes to ensure compliance to standard operating procedures and site KPI targets

Who You Are:

• Clear experience of continuous improvement in FMCG or manufacturing environment
• Six Sigma Green Belt Qualification is preferred
• Experience in conducting inspections and audits
• Confident in coaching continuous improvement tools and systems
• An experienced and well versed leader who is able to influence and motivate at all levels

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: HelloFresh, Unit 2 Plot 8, Smart Parc, DE21 7HW

Shifts: Monday - Friday 8am-5pm office based every day

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.