Continuous Improvement Analyst - Sales & Distribution

Martin-Baker Aircraft Company Ltd; Denham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Excellent pension package

Life Assurance

Lunchtime finish on a Friday

Personalised training and development

25 days annual leave + bank holidays

Occupational Health team

Cycle to work scheme

Job summary

Martin-Baker Aircraft Company Ltd is seeking a Continuous Improvement Analyst for Sales & Distribution at Denham. You’ll drive end-to-end optimisation of order-to-cash processes and partner with Sales, Logistics and IT to implement digital workflows that improve efficiency and compliance.

Reporting to the Head of Logistics & Order Administration, you will map, refine, and measure processes, develop KPIs and dashboards, and help scale improvements across a global supply chain while maintaining a

Qualifications

• Continuous Improvement experience in CI or structured process optimisation.
• Lean frameworks experience to eliminate operational waste.
• SAP S/4HANA SD expertise in Sales & Distribution module.
• Strong ability to understand and map end-to-end order-to-cash workflows.
• No specific degree required; proven capability matters most.

Responsibilities

• Streamline Order-to-Cash lifecycle across global processes.
• Support SAP S/4HANA SD system changes and UAT.
• Lead process architecture and RCA sessions.
• Drive delivery metrics and KPI dashboards.
• Track project outcomes and identify gaps.
• Collaborate across Sales, Logistics, Finance and IT daily.

Skills

Analytical capability

Proactive communicator

Cross-functional collaboration

Problem solving

Operational data handling

Tools

SAP S/4HANA SD

Job description

Continuous Improvement Analyst - Sales & Distribution MB0127

Continuous Improvement Analyst – Sales & Distribution | Denham

Analyse it. Optimise it. Trust it with lives!

Advance your career in a role where process excellence meets real-world, life-saving impact. As a Continuous Improvement Analyst within our Commercial Operations department at Denham, you will join a high-performing team dedicated to streamlining our global commercial workflows. From initial order placement through to international dispatch, your technical precision and analytical mindset will ensure our life-saving aerospace technologies move through the supply chain with absolute efficiency and compliance.

Direct Impact, Global Scale. Life-Saving Mission.

At Martin-Baker, the work we do matters. We design, manufacture and support life-saving equipment used by aircrew around the world. Our products operate in demanding environments, where quality, reliability and attention to detail are critical.

We’re proud of our long history in aerospace and defence, also focused on the future. Joining Martin-Baker means becoming part of a business with a clear purpose, strong engineering capability and a long-term commitment to its people, products and customers.

Whether you work in engineering, operations, commercial, finance, supply chain or support functions, your contribution helps deliver equipment that protects lives. It is challenging work, but it is also meaningful, and with over 7,700 lives saved, it gives our people the opportunity to be part of something with real impact.

The Opportunity

Reporting directly to the Head of Logistics & Order Administration, you will act as a vital catalyst for digital transformation and operational excellence. This is an individual contributor role with zero direct reports, giving you total freedom to focus deeply on process engineering, data analytics, and cross-functional problem-solving.

You will step into a premier position with the autonomy to review, map, and refine our end-to-end order-to-cash lifecycle. Partnering closely with Sales, Logistics, Finance, and IT functions, you will become a key architecture partner during our transition into advanced digital workflows, making this an ideal role for an analytical professional looking to make an immediate, tangible impact on a globally respected supply chain operation.

What You’ll Do

• Streamline the Order-to-Cash Lifecycle: Continually review, evaluate, and optimise core Sales & Distribution processes, including order entry, contract pricing, global delivery setups, and billing mechanisms.
• System Integration & Testing: Gather, define, and document clear business requirements to support system changes using SAP S/4HANA—including managing User Acceptance Testing (UAT), troubleshooting system issues, and coordinating go-live readiness.
• Lead Process Architecture: Orchestrate departmental improvement activities, conducting end-to-end process mapping, root cause analysis (RCA), and organised problem-solving sessions.
• Drive Delivery Metrics: Deliver sustainable operational changes that measurably optimise supply chain efficiency, record accuracy, and customer performance metrics (such as cycle times and On-Time, In-Full delivery).
• Data-Driven Performance Management: Track project successes, process gaps, and system backlogs by building out and maintaining robust operational KPIs and digital dashboards.
• Cross-Functional Alignment: Collaborate daily across Sales, Logistics, Finance, and IT departments to unearth hidden bottlenecks, align workflows, and eliminate functional silos.
• Documentation Control: Author, maintain, and publish updated procedures, standard operating instructions, and master process maps to guarantee total alignment with SAP upgrades and operational changes.

What We’re Looking For

Essential Requirements (Must Haves):

• Continuous Improvement Experience: A proven, active track record operating within continuous improvement or structured process optimisation remits.
• Lean Experience: Practical application and hands-on experience utilising Lean frameworks and methodologies to eliminate operational waste.
• SAP S/4HANA SD Expertise: Direct, hands-on experience working with the Sales & Distribution (SD) module within SAP S/4HANA to support system testing or system updates.
• Process Understanding: A deep, comprehensive ability to fully work with, unpack, and understand complex sales and distribution/order-to-cash workflows.

Skills & Attributes:

• Analytical Capability: Exceptional analytical and problem-solving skills, with complete comfort manipulating operational data, tracking performance metrics, and managing technical software changes.
• The Mindset: A proactive, collaborative communicator who exhibits high attention to detail, builds strong cross-functional relationships, and takes complete personal ownership of project delivery.
• Education & Professional Status: No specific degree is required for this role—your proven process optimisation capability and mandatory systems experience are what matter most.
• Share and demonstrate the Martin-Baker values.

Our Values

At Martin-Baker, we value professionalism, understanding, teamwork, humility, accountability and integrity. We look for people who take pride in their work, collaborate openly and act with care because the work we do matters.

What We Offer

• Excellent pension package with strong employer support — Martin-Baker contributes 9% of your salary (non-contributory to the employee), with further employer contributions that grow as you increase your own
• Life Assurance
• Lunchtime finish on a Friday
• Personalised training and development plan
• 25 days annual leave plus bank holidays
• Opportunity to purchase additional annual leave
• Occupational Health team
• Cycle to work scheme

We believe in equal opportunity, committed to creating an inclusive environment where everyone is respected. We want you to be able to do your best work.

Martin-Baker is a signatory to the Armed Forces Covenant, showing our support and commitment to our Armed Forces and their families, proudly supporting those who serve.

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS).

The role also involves access to information governed by U.S. Export Control Laws (including ITAR); therefore, all applicants must satisfy ITAR eligibility requirements.