Continuing Healthcare Clinical Lead

NHS; Windsor; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare service is seeking a highly motivated Registered Nurse or Allied professional to join their Continuing Healthcare team. The role involves managing complex cases, overseeing operations, and ensuring compliance with healthcare standards. Ideal candidates will have strong communication, analytical, and planning skills, and will work collaboratively with local authorities to deliver high-quality care. This position offers the opportunity to make a significant impact in the lives of vulnerable individuals.

Qualifications

• Registered with the NMC/HCPC.
• Significant experience in a politically sensitive environment.
• Experience of managing risks and reporting.

Responsibilities

• Oversee the operations of the CHC Team.
• Manage a defined caseload for complex health needs.
• Ensure compliance with National Framework and guidance.

Skills

Communication

Analytical

Planning

Education

Degree in relevant subject

Post-graduate degree in Management Studies

Tools

Microsoft Project

Job description

NHS Continuing Healthcare (CHC) is a package of continuing care that has been arranged and funded solely by the NHS to meet a person's physical and mental health needs arising from disability, accident or illness. It is for vulnerable people with complex, intense and unpredictable needs or people who are rapidly deteriorating and possibly entering a terminal phase.

NHS Frimley ICB's East Berkshire Continuing Healthcare Service is seeking to recruit a highly motivated, very well organised and experienced Registered Nurse with qualifications in LD, MH or General Nursing or an Allied professional i.e. Physiotherapist, Occupational Therapist, Social Worker to join the team of CHC assessors to support in the processing of Continuing Healthcare and Funded Nursing Care assessments, reviews and case management.

A current driving licence and vehicle used for business use will be required.

For an informal discussion, please email in the first instance to [e-mail] or [e-mail]

At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor AI use in applications and remain alert to misuse that misrepresents abilities. You must declare any AI use when submitting your application.

Main duties of the job

You will have knowledge of the National Framework for Continuing Healthcare (July 2022) and be able to:

Support and Management of Staff.

Day to day overseeing of the operations of business as usual within CHC Team.

Participating in an Independent Review Panels at NHSE.

Ratification of CHC assessments.

Liaising and participating in Non agreed Panels with Local Authority Partners.

Verifying Decision Support Tools completed by Nurse Assessors.

Case Management and reviews.

Face to face reviews/assessments will be required.

Fast Track clinical administration.

Participating in Local Resolution Meetings.

Support and care planning.

To manage a defined caseload for those CHC clients with complex health needs.

To oversee the delegation of workload within the team.

Oversee and audit Procurement Forms for high-cost packages before submission to High Risk Panel.

Cover as Duty Manager within the Continuing Healthcare Service.

This role also carries a Clinical Caseload of complex cases.

You will be a key member of the team and will need to demonstrate skills in IT, report writing, managing complex patients. You will also have excellent verbal and written communication and have the ability to work in stressful situations and be able to prioritise workloads to meet deadlines. You will be working in partnership with our local authorities and experience of multi-disciplinary working is essential.

About us

Frimley ICB is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender, gender identity or expression, religion or belief, disability, ethnicity, or sexual orientation.

We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.

Job responsibilities

Contribute to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of the workstream performance.

To oversee the delegation of workload within the team.

To ensure that you and the clinical team adhere at all times to the relevant National Framework and guidance, NMC Code of Professional Conduct and work within established policies, procedures, protocols and systems ensuring quality standards and performance as directed by the Head of CHC Service Delivery and Placement Governance.

To ensure that services are delivered to maximize patient safety.

To hold and manage a defined caseload for those with complex health needs.

To deputise for the CHC Clinical Manager as required.

Provide coordination of and participate in relevant internal and external working groups.

Support the management of a risk and issues tracking mechanism and its proactive resolution and escalation processes.

To support the team to ensure re-validation of professional registration is maintained.

Take a lead in the coordination of training, clinical consistency meetings, development and recruitment activity across the team.

Manage staff, undertaking appraisals and ensuring that appropriate training is delivered to staff.

Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager as appropriate.

To ensure own and teams compliance with all statutory and mandatory training.

To progress any disciplinary or capability issues, as necessary.

Contribute to improvements of current management information, analysing, reporting and suggesting procedures to enhance decision making processes.

Ensure timely and accurate information analysis and reporting to management on agreed areas of work.

Work with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.

To ensure correct Continuing Healthcare guidance and process is followed and that services are delivered to maximise patient safety.

To comply with the Data Protection Act 1998 and Code of Practice on confidentiality and data protection.

To participate in ongoing professional development and clinical supervision in line with NMC guidelines and ensure that the clinical team are supported in the process.

To ensure re validation of own professional registration is maintained.

To act as Duty Clinician as required.

To provide cover for other Nurse Assessors as appropriate.

Person Specification

Knowledge, Training and Experience

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
• Registered with the NMC/ HCPC.
• Post-graduate degree in Management Studies or equivalent.
• Significant experience of successfully operating in a politically sensitive environment.
• Evidence of continued professional development.
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Experience of managing risks and reporting.
• Experience of drafting briefing papers and correspondence at SMT level.
• Experience of monitoring budgets and business planning processes.
• Understanding of the public sector.
• Demonstrated experience in a Healthcare environment.
• Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.

Communication Skills

• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
• Experience of creating and giving presentations to a varied group of internal and external stakeholders.

Analytical

• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
• Numerate and able to understand complex financial issues combined with deep analytical skills.
• Experience of setting up and implementing internal processes and procedures.
• Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.

Planning Skills

• Demonstrated capability to plan over short, medium and long-term time frames and adjust plans and resource requirements accordingly
• Experience of setting up and implementing internal processes and procedures.

Other

• Experience of managing a team without direct line management.
• Car driver with a current driver's license- ability to travel independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.