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Continence Healthcare Assistant

NHS

Norwich

On-site

GBP 24,000 - 26,000

Full time

5 days ago

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Job summary

Join a forward-thinking organization dedicated to delivering outstanding continence care to patients in their homes and clinics. This role offers a unique opportunity to work within a supportive team environment, focusing on promoting independence and dignity for patients. As a key member of the North West Norfolk Team, you will engage with various healthcare professionals to provide seamless care and support. With a commitment to high standards and a passion for patient welfare, this position is perfect for those looking to make a meaningful impact in the community. Embrace the chance to grow in a rewarding role that values your skills and dedication.

Qualifications

Experience in providing high standards of continence care.
Ability to work flexibly and accommodate patient needs.
Good IT skills and ability to manage patient records.

Responsibilities

Provide high standards of care for patients with continence needs.
Work with healthcare professionals to ensure integrated service.
Engage in health promotion and education activities.

Skills

Good communication skills

Interpersonal skills

Ability to manage stressful situations

Ability to work independently

Observational and reporting skills

Education

NVQ 2 in health and social care

2 GCSE's Grade C or above in Maths and English

NVQ 3 in health and social care

Tools

SystmOne

Job summary

We are looking for a forward thinking individual that holds a passion for bladder and bowel conditions that is highly motivated in treatment and management to join our enthusiastic North West Norfolk Team.

This position will mainly be working in the North and East side of Norfolk.

Job purpose

To assist in the delivery of high standards of continence care to patients within their own homes, care homes, the travelling community and in clinics, by following prescribed packages of care.

To provide a high standard of care to the patient whilst promoting continence, managing incontinence, and promoting their independence and respecting their privacy and that of their families.

Engage with mobile working

Engage with SystmOne Optimisation,

Engage with referral to discharge standard processes

Main duties of the job

To provide high standard of care to the patient whilst promoting continence and managing incontinence, promoting their independence and respecting their privacy and that of their families.
To work within the continence service carrying out assigned tasks involving direct/indirect care in support of a qualified nurse.
To work alongside the integrated team to prevent unnecessary admission to hospital
To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

About us

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7082715-BM

Job locations

Thorpe Health Centre

11 Williams Loke

Norwich

NR7 0AJ

Job description Job responsibilities

1. Apply competency based treatment/care to patients with specific continence needs under the supervision of a qualified practitioner, following assessment and prescribed treatment/care plan.

2. Plan and prioritise own visits to delegated patients, as highlighted on the designated rota template.

3. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis

4. Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.

5. Liaise with other health care professionals as required.

6. Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment.

7. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.

8. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.

9. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.

10. Contribute to the requisitioning of supplies and equipment through electronic ordering systems including stock checks for clinics, stores stock checks and checking expiry dates etc.

11. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.

12. Work with qualified practitioners with group work/clinics as required.

13. Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies.

14. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.

15. Engage with operational hub, sharing responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data.

16. Undertake health promotion/education as required, e.g. smoking cessation, falls etc.

17. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

18. Demonstrate basic IT and standard keyboard skills.