Continence Care Specialist - South UK

Convatec; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Company car

Remote role based in the UK

Competitive salary

Bonuses

Training & development

Collaborative culture

Job summary

Convatec is seeking a Continence Care Specialist to drive sustainable territory growth by engaging clinical and commercial stakeholders across community and acute care in the South UK. You will educate, train, and support formulary implementation while pulling through approved initiatives.

This field-based role includes a company car and extensive customer-facing activity, four days per week minimum in the field, with overnight requirements.

Qualifications

• Proven clinical background and healthcare experience.
• Sales experience in medical devices, healthcare, or pharmaceuticals.
• Ability to collaborate across cross-functional teams and achieve objectives.
• Degree educated or equivalent, ideally with a scientific/healthcare background.
• Strong communication, influencing, and relationship-building skills.
• Excellent territory planning and account management capabilities.

Responsibilities

• Develop and maintain relationships with prescribing and clinical stakeholders across acute and community care settings.
• Initiate and support product evaluations in hospital and community settings with the Clinical Development Manager.
• Drive product uptake and utilization following formulary approval and inclusion within guidelines.
• Maximise commercial opportunities by ensuring effective pull-through of approved formularies and pathways.
• Increase access to Convatec brands through formulary inclusion and stakeholder engagement.
• Demonstrate clinical, product, and market knowledge across key therapy areas.
• Develop and execute robust account plans aligned to regional strategies.
• Protect and grow business through stakeholder management and partnerships.
• Deliver training for safe, effective Convatec product use.
• Support audits and real-world evidence collection.
• Plan local educational initiatives and service improvement projects.
• Meet performance metrics and SFE standards while complying with policies and regulations.
• Utilise CRM systems to record interactions, opportunities, and activities.

Tools

CRM software

MS Office (Excel, PowerPoint, Word)

Job description

The primary function of the Continence Care Specialist is to deliver sustainable territory growth through effective engagement with clinical and commercial stakeholders across community and acute care settings. The role is responsible for driving product adoption through education, training, formulary implementation, pathway development, and the successful pull-through of approved initiatives. The Continence Care Specialist works closely with, and under the strategic direction of the Strategic Partnership Manager across targeted ICBs to support formulary wins, drive product adoption and oversee clinical evaluations, delivering sustainable Convatec product growth. This is a field-based role with a company car and approximately 90% customer facing. 4 days per week in the field at a minimum with overnight requirements.

Territory: South UK

ABOUT THE ROLE

• Develop and maintain strong relationships with key prescribing and clinical stakeholders across acute and community care settings, including Continence Nurses, Urology Nurses and other specialist healthcare professionals.
• Initiate and support product evaluations within hospital and community settings in partnership with the Clinical Development Manager.
• Drive product uptake and utilisation following formulary approval and inclusion within local guidelines.
• Maximise commercial opportunities by ensuring effective pull-through of approved formularies, pathways, and clinical initiatives.
• Increase access to key Convatec brands through successful formulary inclusion, guideline development, and stakeholder engagement.
• Demonstrate a high level of clinical, product, and market knowledge across key therapy areas.
• Develop and execute robust account plans aligned to Strategic Partnership Managers regional & ICB / HB strategies
• Protect and grow existing business through effective stakeholder management and partnership working.
• Deliver training to ensure the safe, effective and appropriate use of Convatec products.
• Support the Clinical Development Manager in the delivery of audits and the collection of real-world evidence and outcomes data.
• Plan and implement local educational initiatives, service improvement projects, and clinical activities that support business growth and customer objectives.
• Achieve agreed performance metrics and Sales Force Effectiveness (SFE) standards while maintaining full compliance with company policies, the Standards of Business Conduct and Ethics, and all relevant industry regulations.
• Utilise CRM systems effectively, ensuring all customer interactions, opportunities and activities are recorded accurately and in line with company KPIs.

ABOUT YOU

• Proven clinical experience and background
• proven sales experience within the medical device, healthcare or pharmaceutical industry, with experience selling into primary and/or secondary care environments.
• Demonstrated ability to collaborate effectively across cross-functional teams to achieve shared business objectives.
• Degree educated or equivalent, ideally with a scientific, healthcare or nursing background.
• Highly motivated, resilient, and results-oriented, with a strong desire to achieve and exceed objectives.
• Excellent communication, influencing and relationship-building skills, with the ability to engage and gain commitment from a wide range of stakeholders.
• Strong territory planning, account management, and opportunity management skills.
• Ability to analyse data and translate insights into clear actions that drive business growth.
• Commercial acumen and financial accountability
• Good working IT knowledge (Microsoft software inc. Excel, PPT & Word ) & CRM experience
• English language is mothertongue or at a high proficiency level both written & spoken
• Full driver’s license and ability to work in the UKI.

WHAT YOU'LL GET

• remote role based in the UK with a company car
• competitive salary & bonus
• exceptional benefits
• training & delevopment
• collaborative & supportive culture

READY TO JOIN US

At convatec we're pioneering trusted medical solutions to improve the lives we touch. If you're ready to make a real impact, help us bring our Forever Caring promise to life.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

About Convatec

Pioneering trusted medical solutions to improve the lives we touch

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.