Contents Crew Chief

ZipRecruiter; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restoration company, SERVPRO Team Ridner, is looking for a Contents Crew Chief to lead a dedicated team in managing and restoring clients' belongings after disasters. This role requires hands-on leadership, exceptional organizational abilities, and strong communication skills. Join a supportive work culture that offers opportunities for personal and professional growth while making a tangible difference in people's lives during challenging times.

Benefits

Health insurance

Paid time off

401k

Growth opportunities

Team spirit

Competitive pay

Qualifications

• At least 1 year of experience in contents handling, restoration, or a related field.
• Strong work ethic, heart for service, and ability to manage people and projects.
• Leadership qualities to motivate and manage a team effectively.

Responsibilities

• Supervise and direct your crew to ensure efficient, safe work.
• Guide clients through the contents process with empathy.
• Oversee careful packing, sorting, and cataloging of items.
• Restore and clean items to their original condition when possible.
• Keep clients and team informed about progress and challenges.
• Ensure high-quality work meeting company standards.

Skills

Organizational skills

Attention to detail

Leadership

Communication

Physical fitness

Problem solving

Job description

Job DescriptionJob DescriptionBenefits:

• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Why We Do What We Do


At SERVPRO Team Ridner, we believe in transforming chaos into order, helping people restore their lives after loss or disaster. We exist to make a tangible difference for families, businesses, and communities by bringing peace of mind during some of their most challenging moments. Our mission is simple: to restore, rebuild, and renew. Every job we do, no matter how big or small, plays a vital part in this greater purpose. Were looking for a passionate Contents Crew Chief to join our team and help us drive this mission forward.

What You'll Do:


As a Contents Crew Chief, youll be the leader of a dedicated crew that handles one of the most important parts of restoration: the contents. Whether it's inventorying, packing, transporting, or cleaning valuable items, you'll be there to ensure everything is handled with care and professionalism.

• Lead & Manage: Supervise and direct your crew to ensure work is completed efficiently, safely, and with the utmost attention to detail.
  
  
• Client Interaction: Be the calm and reassuring voice for clients, guiding them through the contents process with empathy and respect.
  
  
• Inventory & Organization: Oversee the careful packing, sorting, and cataloging of items, ensuring that everything is accounted for and organized throughout the process.
  
  
• Restoration & Cleaning: Work hands-on with items to restore and clean them to their original condition when possible.
  
  
• Communication: Keep clients, your team, and management informed about progress, challenges, and timelines.
  
  
• Quality Control: Ensure the work is of the highest quality, meeting company standards, and exceeding client expectations.
  
  

Who Were Looking For:


The ideal candidate is someone who can balance leadership with hands-on work, who thrives in a fast-paced environment, and who takes pride in serving others during a time of need. Youll need a strong work ethic, a heart for service, and the ability to manage both people and projects.

• Experience: At least 1 year of experience in contents handling, restoration, or a related field. Previous leadership experience is a plus.
  
  
• Skills: Exceptional organizational skills, attention to detail, and the ability to manage multiple tasks at once.
  
  
• Leadership: Strong leadership qualities with the ability to motivate and manage a team effectively.
  
  
• Communication: Excellent verbal and written communication skills. Youll be working directly with clients and team members, so your ability to convey information clearly and compassionately is crucial.
  
  
• Physical Stamina: Youll be on your feet for long hours, handling items of varying weight and size. Physical fitness is important.
  
  
• Problem Solver: Youll need to think quickly on your feet, especially when faced with unexpected challenges during restoration or transportation.
  
  

Why Join Us?


At SERVPRO Team Ridner, we dont just offer a job, we offer a purpose. When you join our team, you become part of a culture of support, respect, and empowerment. Heres why our employees love working with us:

• Make a Difference: Be part of something bigger than just a job. You'll be helping people during one of the most challenging times of their lives.
  
  
• Growth Opportunities: We believe in promoting from within. Well invest in your personal and professional growth.
  
  
• Comprehensive Benefits: Health insurance, paid time off, 401k, and more.
  
  
• Team Spirit: A supportive work environment where teamwork isnt just a buzzwordits a core value.
  
  
• Competitive Pay: We value the hard work our team puts in and reward it accordingly.
  
  

Ready to Join Us?


If you're someone who thrives on making an impact, leading a team, and taking on new challenges every day, we want to hear from you. Apply today and start making a difference with us. Together, we can help people get their lives back on track.