Content & Tooling Manager

Lloyds Banking Group; Leeds; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

Lloyds Banking Group seeks a Content & Tooling Manager to transform workplace culture through innovative technology and engaging content. This role involves collaboration with internal and external partners to enhance leadership strategies and improve employee experiences. Join a dynamic team dedicated to making a positive impact on over 70,000 colleagues.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Expertise in culture, leadership, and digital content creation.
• User-obsessed with a knack for solving complex problems.
• Ability to craft compelling content across various media.

Responsibilities

• Drive culture and leadership strategy through innovative technologies.
• Collaborate with teams to deliver technology requirements.
• Design and deploy engaging content that supports cross-team initiatives.

Skills

Thought Leadership

Design Thinking

Workshop Facilitation

Networking

Content Creation

Tech & AI Utilization

Strategic Storytelling

Data Analysis

Job description

End Date

Tuesday 03 June 2025

Salary Range

£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

JOB TITLE: Content & Tooling Manager
SALARY: £59,850 - £66,500
LOCATION(S): Leeds, Bristol, Edinburgh & Halifax
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Job Description

About this Opportunity

Do you want to be part of a team that’s transforming our culture by championing brilliant leadership, sparking bold ideas, turning insight into action and elevating how we celebrate impact? If making a difference to the way 70,000 colleagues feel about working at LBG sounds fun and challenging to you, come join us on our growth journey!

This role is responsible for culture technology and content. Drive our culture and leadership strategy through innovative technologies and engaging content, collaborating with internal teams and external partners to build propositions that support our people's success.

Key Accountabilities include:

• Working with internal and external partners to scope, craft and deliver our technology requirements across Group Culture & Leadership.

• Harnessing the power of storytelling and data to reimagine culture and leadership propositions by crafting seamless experiences for colleagues and leaders, using engaging technology solutions with a product attitude.

• Using design thinking to deeply understand business outcomes, then working across insights, platform, technology, culture and leadership teams to design, develop, curate and deploy engaging content that supports cross-team initiatives within the Group Culture & Leadership team.

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you

• Thought Leader: You’re an expert and thought leader across culture, leadership, listening technology and digital content creation.

• Design Thinker: You’re user-obsessed, curious, and love solving complex problems with agile, product-led thinking.

• Workshop Wizard: Whether in-person or virtual, you run workshops that spark ideas, align minds, and drive action.

• Network Navigator: You build strong relationships across teams, connecting dots and people to make big things happen.

• Content Creator: From video to podcasts, web to graphic design, and captivating copywriting too—you craft compelling, on-brand content and campaigns that inspire.

• Tech & AI Pioneer: You see the potential in emerging tech and AI, using it to elevate insights, storytelling, and colleague experiences.

• Strategic Storyteller: You bring ideas to life with clarity and creativity, making the complex simple and unforgettable.

• Data-Led & Impact-Obsessed: You measure what matters, iterate fast, and always look for ways to improve.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.