Content Specialist (contract)

Airbnb, Inc.; Greater London; On-site; GBP 34,000 - 48,000; Full time

Job summary

Airbnb is seeking a detail-oriented Content Specialist on a contract basis to join the Media Ops team within the Scaled Ops Department. The role focuses on building and quality-checking content for hotel property pages, adapting to each partner's setup and maintaining high-quality standards.

You will collaborate with the Content Ops Lead, manage multiple builds, and leverage AI-assisted tools to draft copy with human review, ensuring a consistent and welcoming experience for a global audience.

Qualifications

• 2+ years in content production or related field.
• Strong written English with good grammar and punctuation.
• Experience with AI-assisted writing tools.
• Highly organized with structured workflows and deadlines.
• Detail-oriented with copy and imagery accuracy.
• Hospitality, travel, or e-commerce experience preferred.

Responsibilities

• Adapt partner connectivity workflows and quality-check content.
• Learn each partner's setup to anticipate requirements.
• Identify blockers and content gaps for the Content Ops Lead.
• Manage multiple property builds with attention to detail.
• Develop room-level content following established standards by Media Ops.
• Use AI prompts to draft and refine copy with human review.
• Tag and organize photography at property and room level.
• Foster a collaborative, positive team environment.

Skills

Content production

Editorial

Hospitality

Attention to detail

English writing

AI writing tools

Organization

Team collaboration

Tools

Google Suite

Airtable

Salesforce

Job description

This temporary assignment will be working at Airbnb, and may involve working at an Airbnb site, you will however be contracted through Magnit Global, a UK registered employment business with the company registration number 05537535.

Temporary work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Sourcing is a service offered by Magnit Global that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work.

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

The Community You Will Join

Airbnb is seeking a detail-oriented and adaptable Content Specialist, on a contract basis, to join the Media Ops team within the Scaled Ops Department. Media Ops is a specialized team that encompasses a broad spectrum of creative disciplines, including copywriting and merchandising, dedicated to onboarding hotel partners with quality and efficiency.

The Difference You Will Make

The Content Specialist will work closely with the Content Ops Lead and the wider team to build and quality-check content for hotel property pages. Partner connectivity varies from hotel group to hotel group. You'll adapt to each partner's setup, develop deep working knowledge of their requirements, and help the team anticipate needs rather than react to them. This role is essential to scaling Hotels content without sacrificing the quality bar set by Media Ops.

The ideal applicant is detail-oriented, comfortable juggling multiple workstreams, and motivated to learn quickly across a rotating set of partner setups. A collaborative attitude, adaptability, and comfort with AI-assisted tools are essential qualities.

Responsibilities:

• Adapt workflow to each partner's connectivity setup — operating as a quality checker where content integrations exist, and executing full builds where they don't
• Build working knowledge of each partner's setup to anticipate requirements ahead of time
• Surface recurring blockers, content gaps, and partner-specific quirks back to the Content Ops Lead on a regular basis
• Manage multiple property builds simultaneously while maintaining attention to detail
• Build out room-level content for hotel property pages, following the structure and quality standards established by the Media Ops team
• Use AI prompts to draft, refine, and iterate on room descriptions and supporting copy, with human review for accuracy and tone
• Tag and organize photography at the property and room level
• Foster a collaborative and positive work environment to promote teamwork and productivity

Requirements & Skills:

• 2+ years of experience in content production, editorial, marketing, hospitality, or a related field
• Strong written English with a solid grasp of grammar, spelling, usage, and punctuation
• Comfort with AI-assisted writing tools and a willingness to learn prompting techniques to draft and refine copy
• Highly organized; able to manage structured workflows and juggle multiple projects against deadlines
• Detail-oriented with the ability to spot inconsistencies in copy and imagery
• Basic comfort with photo organization and tagging
• Proficient in Google Suite applications; experience with Airtable, Salesforce, or other content management tools is a plus
• Hospitality, travel, or e-commerce experience preferred but not required
• Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Magnit Global is a leading, global professional services and technology company. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more.

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.